Authored by Cristina Huré 2 November, 2012 International Communication Supervised by Professor Jeanine Deen Word Count: 2440 Abstract The paper discusses the comparison between the Canadian national values displayed by Rogers Communications and Romanian national values displayed by COSMOTE Romania through their commercial advertising and how they do so. The research findings use Hofstede’s cultural dimensions to classify the behavioural differences amongst Canadians and Romanians and thereafter identify the variations in cultures and values. Furthermore, Hofstede’s country scores determine what kind of cultural differences exist among both countries while examining the individualism- collectivism (IC) dimension, the masculinity-femininity dimension (MF) and uncertainty avoidance (UA). Keywords: Canada, Romania, Cultural Dimensions, Hofstede, individualism- collectivism (IC), masculinityfemininity (M F), uncertainty avoidance (UA), national values.
Introduction To begin, the cultural dimensions used throughout this research consist of three out of five dimensions created by Hofstede being the individualism- collectivism (I-C) dimension, the masculinity-femininity dimensions (M F), and uncertainty avoidance (UA). They are compared in COSMOTE Romania’s
and Rogers Communications’ TV commercials. Both COSMOTE Romania and Rogers are wireless communication networks providers. To understand COSMOTE Romania and Rogers’ underlying principles, that are also connected to their consumers national values, their slogans can be identified as “our world is you” (COSMOTE Romania) and “your most reliable network” 1
(Rogers). The first comparison deals with individualism displayed in the Canadian commercial and the collectivist/familial aspect displayed in the Romanian commercial. In addition, the MAS index is used. The Romanian commercial demonstrates “femininity” in the sense that two men are caring for each other and COSMOTE Romania takes pride in being able to connect these two, or people in general, because in Romanian dominant values in society are caring for others and quality of life. The Canadian commercial demonstrates a high standard of performance, and this is why Rogers Wireless sells “as your most reliable network.” In the commercial(s) the actors are usually presented in a business setting, where two men are being compared. One has a phone that runs off a Rogers network and he is very efficient with all his business matters, while the other is inefficient because he doesn’t have a Rogers phone and never has service, or applications that contribute to his work performance. Furthermore, to compare the uncertainty aspect, the Canadian UAS index is very low, meaning that they are more willing to accept new changes, such as new wireless networks or mobile phones in this case. COSMOTE Romania may offer new phones and new services, however, their message doesn’t focus on new technology, it focuses on making it easier to maintain traditional aspects of society, such as interpersonal relationships and familial bonds. The message is clear that they help connect people, and their slogan directly translated - “our world is you” - also demonstrates the caring/feminine aspect of Romanian culture. Hofstede’s Country Scores
Literature Review The primary source of information used throughout, is Hofstede’s book, Cultures and Orgagnizations : Software of the Mind. It is important to understand his cultural dimensions and define them in order to comprehend the basis of this research. The first dimension is individualism vs collectivism. Cultures that display individualistic characteristics are thought to be independent and only take care of themselves and their immediate families. This defines the “I” culture. On the contrary,...