A Critical Analysis of Recruitment and Selection Methods

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Executive Summary

Duxton Hotel Wellington began its life as the Plaza International Hotel that opened in 1987. The hotel was renamed and rebranded in June 2000. Situated in the heart of the Harbor Capital of New Zealand, 170 Wakefield Street, Wellington. There are 198 employees who employed by Duxton Hotel.

Our group interviewed Anne Bellman who is Human Resources Manager of Duxton Hotel. Anne gave us much information about the methods of recruitment and selection of their hotel. Like if they need recruit a position, they will recruit internal first and they concentrate on external too (internal and external are nearly balance). They recruit on website, because it is cheap and popular medium. And many people can have chance to apply. They also use Employment Recruitment Agency. Although agencies are very expensive, they can save time and provide excellent suitable candidates to Duxton Hotel. For selection methods, Anne told us they usually use structured interview because they think it is equally to the applicants to answer the same standard question. Further they use Reference Checks too. Reference checks are a low-cost and save time method.

I suggest Duxton Hotel use multiple interviewers can be advantageous, for their individual biases and stereotypes may cancel one another out. Because there are only 2 people do the interviewer. And I also advise them use some logo on the ads on the web. Don’t recruit internal when they recruit some too senior position. Sometimes the reference can’t s show the employee real ability and personality. Duxton Hotel should have a checklist to evaluate the selection methods.

The various methods of recruitment and selection all have benefits and drawbacks, and the choice of a method has to make in relation to the particular vacancy and the type of labour market in which the job falls.

Table of Contents

Executive Summary

Table of Contents

1.0Terms of Reference………………………………………………1

2.0Procedure
1. Primary Research………………………………………….1 2.2 Secondary Research………………………………………..1

3. Findings
1. Introduction of Duxton Hotel……………………………...2 2. Recruitment ……………………………………………….2 3. Selection…………………………………………………...4

4. Analysis and critical Commentary
1. Recruitment Methods……………………………………...6 1. Internal Recruitment………………………………..6 2. Advertise on Web…………………………………..7 3. Recruitment Agency………………………………..7

2. Selection Methods…………………………………………8 1. Structured Interview ……………………………….8 2. Reference Checks…………………………………10

5. Conclusions……………………………………………………..11

6. Recommendations………………………………………………12

7. References………………………………………………………13

Appendix 1— 4
MEMO
To: Jacqui Campbell, Lecturer of Human Resource Management From: Nina Bu
Date: 28th August 2003
Subject: A critical analysis of the recruitment and selection methods used in a large or medium sized organisation

1.0 TERMS OF REFERENCE

This assignment is requested by Jacqui Campbell, Lecturer of Human Resource Management. Its purpose is to analysis the recruitment and selection methods used in a large or medium sized organization and to make appropriate recommendations.

This assignment is due on 28th of August 2003. It is submitted by a group primary research, but secondary research and writes by individual. Nina Bu wrote this report individually.

2. PROCEDURE

1. Primary Research

On 14th of August 2003, an interview was conducted with Ms Anne Bellman, Human Resources Manager of DUXTON HOTEL Wellington. Three digital recorders were used during the interview.

2. Secondary Research

2.2.1 City library & Massey Library books
2.2.2 Internet websites
2.2.3 The hand book of Duxton Hotel
3.0 Finding

3.1 Introduction of DUXTON HOTEL

Duxton Hotel Wellington began its life...
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