A Case Study of Online Social Networking at Workplaces in Ghana

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A CASE STUDY OF ONLINE SOCIAL NETWORKING AT WORKPLACES IN GHANA

Kwabena Adom Asiedu ID: 2760206

Submitted To the Regent University College Of Science And Technology In Partial Fulfillment of the Requirements For The Degree Of Bachelor Of Science In Management With Computing

2010

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ABSTRACT This is descriptive study which adopts a case study strategy to identify the perceptions of employers and employees in Ghana about productivity and online social networking at the workplace. A number of Tigo staff, top management and customers, IDEG staff and top management and a few friends were interviewed to solicit information about their perceptions on the use of online social networking at the workplace. Some of the results identified were; the most popular networking site, how frequently they log on their favorite sites, where they usually asses the social networking sites from, their support on an outright ban and/or blockage of social networking sites at their workplace and their perception on these social networking sites affecting their productivity at their various work places.

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DECLARATION I hereby declare that this project work is my own work towards the fulfillment of the requirements of Bachelor Science in Management with computing degree and that to the best of my knowledge, it contains no material which has been accepted for the award of any other degree of the University, except where due acknowledgement has been made in the text.

Kwabena Adom Asiedu (2760206) (Student name and ID)

………………… Signature

……………… Date

Certified by: MR ERIC HAYFRON (Supervisor) …………………….. Signature ……………… Date 3

ACKNOWLEDGMENT

Above all I owe much gratitude to the Lord almighty for giving me the strength, wisdom, knowledge and understanding which enabled me to complete this work successfully

Finally, I am very grateful to my supervisor Mr. Eric Hayfron and the management and staff of Regent University whose immersed contribution has boosted my moral and to my parents for their support.

God richly bless them all.

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Table of Contents

CHAPTER ONE ..................................................................................................................................... 8 INTRODUCTION................................................................................................................................... 8 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. Background ................................................................................................................................. 8 Statement of the Problem ........................................................................................................... 10 Objective of the Research .......................................................................................................... 11 Research Questions .................................................................................................................... 11 Significance of the Study ........................................................................................................... 11 Scope and Limitations of the Study ............................................................................................ 12 Structure of the Study ................................................................................................................ 12

CHAPTER TWO .................................................................................................................................. 14 LITERATURE REVIEW ...................................................................................................................... 14 2.1. 2.2. Social Network Sites: A Definition ............................................................................................ 14 The Popular SNSs ...................................................................................................................... 15

2.2.1. Facebook...
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