Preview

Yellowcab intro psychological effects

Satisfactory Essays
Open Document
Open Document
509 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Yellowcab intro psychological effects
Introduction

Background of the Study
The Philippine middle class (Class C)is said to be the fifth of the country’s household population between 1993 and 1998 by a study from AC Nielsen (as cited in Virola, Addawe, & Querubin, 2007) while the market research agency Sofres estimated the middle class to be no more than 9% between 1993 and 1998. And as the economy of the Philippines is continously increasing as the population growth is a large factor, class C market segment also had increased as well. This study focuses in identfying what psychological effects class C consumers of Yellowcab have experienced in buying their pizzas.
The consumption of prestige or status products involves purchasing a higher-priced product to embellish one‘s ego (Eastman et al. 1997). In fact, consumer researchers examine consumer behaviors from five orientations that are based in several social sciences namely: anthropology, economics, history and geography, psychology, and sociology (as cited in Wiedmann, Hennigs, Siebels, 2007). Yellowcab pizza consumption is said to be one of this “buying to impress others” where the researchers aim to identify. This pizza retailer is said to be one of the prestige brand of pizza in the food industry, over the years the global brand became more popular as they started business in the Philippines.

A consumer‟s buying behavior is influenced by cultural, social, personal and psychological factors. Most of these factors are uncontrollable and beyond the hands of marketers but they have to be considered while trying to understand the complex behavior of the consumers. Consumer is the study “of the processes involved when individuals or groups select, purchase, use, or dispose of products, services, ideas, or experiences to satisfy needs and desires”. (Brosekhan, A., Velayutham, C. (N.D.). Consumer Buying Behaviour – A Literature Review. IOSR Journal of Business and Management)
Psychology. Perhaps the most influencial social science in marketing is

You May Also Find These Documents Helpful

  • Best Essays

    Consumer behavior is defined in a variety of ways such as “the dynamic interaction of affect and cognition, behavior and environmental events by which human beings conduct the exchange aspects of their lives.” by the American Marketing Association. (2008). In a simpler form, consumer behavior can be explained as the actions of consumers and the different approaches a person may take to decide what to buy and the decision making process. The decision making process can be effected by many factors all related to a person or persons lifestyle. Determining that behavior can be confusing and marketers need to use research techniques to understand the consumer. Understanding the intent to buy, buying process and post purchase issues from a marketing perspective raises many questions and is an in-depth process. “The basic marketing concept hold’s that firms exist to satisfy consumers’ needs.” (2004, Solomon). Once that basic concept is understood, an organization can focus on key goals to achieve a competitive advantage. Marketing strategies are used to gain better understanding of the market, consumers, environment, supply and demand and competition. The behaviors of consumers such as personality, emotions, attitudes, learning style, and perception of the consumer helps companies design their marketing techniques. External influences are also need to be studied and factors such as culture and sub-culture, demographics, social status, and family structure helps understand the decision making process of the consumer’s behavior. For marketing strategy to succeed, the insight to the consumer’s decision-making process is a good starting point.…

    • 1547 Words
    • 7 Pages
    Best Essays
  • Good Essays

    Marketing Concepts

    • 609 Words
    • 3 Pages

    One of the most challenging concept in marketing deals with understanding why consumers behave in a certain way or do what they do (or don’t do). Two major psychological concepts are often used to explain and understand the consumer’s behaviour. The first is the so called in psychology the cognitive psychology in which the focus of the study is the mental behaviour i.e. the internal influence such as perception, memory, attention, attitude, beliefs, values, personality and buying motives. The second psychological concept is the social psychology in which the phenomenon of consumer behaviour is completely influenced by the external forces, i.e. social and referenced groups. There is no doubt that the consumer behaviour is extremely complex due to the nature of human beings differences in all the levels. Nevertheless, a common definition of consumer behaviour is the study of individuals, groups, or organizations and the processes of the buying units and the exchange processes involved in acquiring, consuming, and disposing of goods, services, experiences, and ideas. But such knowledge is critical for marketers since having a strong understanding of buyer behaviour will help shed light on what is important to the customer and also suggest the important influences on customer decision-making. Using this information, marketers can create marketing programs that they believe will be of interest to customers.…

    • 609 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    IKEA case study

    • 440 Words
    • 2 Pages

    The processes involved when individuals or groups take in obtaining, consuming, and disposing of products, services, ideas, or experiences to satisfy needs and desires can be said to be a consumer behavior. Also includes how consumers think, feel and the physical actions that results from the consumer’s decisions. There are three factors, which are cultural, personal, and…

    • 440 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Research Proposal

    • 1682 Words
    • 7 Pages

    Prior to the liberalization of the telecommunication sector of Ghana’s economy, the mobile telephony sector of the economy was non-existent. The only telecommunication service available to the populace was limited fixed lines provided by the Ghana Postal and Telecommunication Corporation (GP&T), which had a monopoly. The rate of access to phone in homes was 3 phones per 1,000 inhabitants and its distribution was skewed in favour of urban dwellers especially those in Accra. This led to the springing up of communication centers which charged ten times the rate of operators.…

    • 1682 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Consumer Buying BehaviourA SURVEY REPORT ON CONSUMER BUYING BEHAVIOUR Submitted To, Submitted by, Mahesh Bhingarde Abhishek Roy...Premium…

    • 683 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Consumer behaviour is the study of individuals, groups, or organizations and the processes they use to select, secure, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society. It blends elements from psychology, sociology, social anthropology, marketing and economics. It attempts to understand the decision-making processes of buyers, both individually and in groups such as how emotions affect buying behaviour. It studies characteristics of individual consumers such as demographics and behavioural variables in an attempt to understand people's wants. It also tries to assess influences on the consumer from groups such as family, friends, reference groups, and society in general.…

    • 1017 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    This research revolves around groups of enthusiastic and highly committed consumers, who mostly prefer to go for their local market rather then mall. Some year ago India had not enough facilities for organized market then people used to prefer local market. “As Like most of Indian people likes Pani Puri rather than pizza “…

    • 403 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Research

    • 1471 Words
    • 6 Pages

    to answer a question facing many restaurants: Is the low-carb diet a flash fad or a…

    • 1471 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    chapter 1

    • 979 Words
    • 5 Pages

    In the Philippine setting, especially in urban centers, fast-food chains are often clustered along one street. It appears that the use of a fast-food restaurant is attached to the urgency of the need for food, either physiological or social (NRA1994). National Restaurant Association (1994), Fast Food Restaurant Survey, Fast Food Restaurant Association of the Philippines. The Philippine Star(1997) described the Filipinos as food lovers. They enjoy tasty meals. They go to fast food chains offering quick serving meals. These food chains especially attracts most students. They are the group of people that regularly patronize fast-food restaurants, which accounts for the sudden boom in the fast-food industry in the Philippines.…

    • 979 Words
    • 5 Pages
    Satisfactory Essays
  • Better Essays

    Mr. Piiza in China Merket

    • 4556 Words
    • 19 Pages

    The core object of this report is Mr. Pizza in Olympic Town, Tianjin, China. With the appliance of on-the-spot investigation and questionnaire as well as the direction of Mr. Pizza’s information presented on net and communication with managers and guests, the main research contents covered in this reports lays on four categories, including target customer segment, marketing mix, competition and improvements. From the positioning and location decision to pricing and promotion, Mr. Pizza always follows the company philosophy and objectives, and promise what they can provide and provide more than their promise. Under the practice of corporate culture and the belief in serving customers by heart, Mr. Pizza is developing healthily and stably.…

    • 4556 Words
    • 19 Pages
    Better Essays
  • Satisfactory Essays

    Inflation and Pizza

    • 706 Words
    • 3 Pages

    In 1975, Shakey’s Pizza promised to serve fun and pizza to Filipinos and it seems that they have a good position in the Industry. The pizza segment of the food industry represents 11.7% all restaurants and accounts for more than 10% of all foodservice sales. There as a time that Shakey’s Pizza experienced a loss of market share and sales during the recession as cheese prices and increase in the cost of wheat and other pizza essentials drove up the cost of pizza. Like McDonald’s and other fast food restaurants in the industry, they gained market share by offering the consumers who enjoy with value meals and some low price entrees. In order to keep the Shakey’s market share, they began to offer promotions to customers through varied marketing channels such as social media sites, the internet and direct mail. Nationwide promotion helped the Shakey’s Pizza regain some of the sales. This trend towards offering targeted discounts has proved a successful strategy as most pizza businesses have reported an increased in sales at the beginning of 2010.…

    • 706 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Economic Statistics

    • 3241 Words
    • 13 Pages

    The Consumer Behavior of the Filipino Middle Class Youth As Taken From De La Salle University Students…

    • 3241 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    The topic of this essay is The effects of consumer culture on consumption behavior. This topic is about studying and understanding of how culture is related consumer’s behavior and how they interact. The essay will mainly discuss the cultural effects in relations to Asian country and global organisations, Samsung and Mcdonalds.…

    • 2032 Words
    • 9 Pages
    Good Essays
  • Good Essays

    The buying behavior of consumers is affected by different cultural, social, personal and psychological, where the former are the greatest influence.…

    • 656 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Key consumer demographic groups driving consumption within the Chinese market. The figures showcase the number of times consumers of specific ages and gender consume Bakery & Cereals, as well as identifying whether these demographic groups "over" consume in the category (i.e. they account for a higher proportion of occasions than the proportion of society they represent overall).…

    • 919 Words
    • 4 Pages
    Good Essays