Xbox 360 Supply Chain Case Study

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All of the following are important considerations when developing guidelines for the degree of differentiation in the PSA except: Select one:
a. Understanding cost implications of differentiation alternatives b. Development of differentiation alternatives
c. Ensuring that a standardized PSA can be offered to all customers d. Setting boundaries for the degree of customization
What types of suppliers are assigned a dedicated team as part of the supplier relationship management process? Select one:
a. key suppliers
b. large suppliers
c. all suppliers
d. no suppliers
The first step in the strategic supplier relationship management sub-process is to: Select one:
a. provide guidelines for the degree of customization in the PSA b. review corporate, marketing, manufacturing and sourcing strategies c. identify criteria for categorizing suppliers
d. develop guidelines for sharing process improvement benefits with suppliers The first step in the operational supplier relationship management sub-process is to: Select one:
a. implement the PSA
b. differentiate suppliers
c. identify opportunities with the suppliers
d. internally review the supplier/supplier segment
All of the following are true about supplier relationship management except: Select one:
a. the measure of success is the impact that the supplier has on the firm’s profitability b. it is the process that provides structure for how relationships with suppliers are developed and maintained c. the process is about developing and managing PSAs for suppliers d. it is the mirror image of customer service management

The supplier relationship management teams provide input to each of the other supply chain management process teams that are affected by the customizations that have been made in the __________ . Select one:

a. PSA
b. production plan
c. S&OP document
d. marketing plan
Supplier profitability reports can be constructed by wholesalers and retailers but it is not...
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