Working in International Teams

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BUSINESS COMMUNICATION

WORKING IN INTERNATIONAL TEAMS

Submitted by:
Suad Ali – 1136116
Paramjeet Kaur Dhatt – 1133967
Andy Rankine - 0410391
Shahid Ur Rahman – 1035956
Vipinlal Velayudhan – 1133613
Harun Mahendran – 1134696

Submitted to:
Leszek Wypych

25th April 2012
Content

1. Executive Summary…………………………………………3

2. Introduction………………………………………………….4

3. Findings……………………………………………………...5

1. Team building…………………………………………….5

1. The international team……………………………………5

2. Effectiveness of the team work…………………………..5

2. Leadership…………………………….………………….6

3. Motivation in intercultural teams………………………...7

1. Practices and theories of motivation……………………..7

2. Successful motivation in multicultural team……………..8

4. Miscommunication in an international team……………...9

4. Conclusion…………………………………………………..11

5. References…………………………………………………...12

1. Executive Summary

This report provides an analysis on the way managers should manage international teams so that they can be effective and successful. There are a lot of difficulties in team working when members are representatives of different cultures, but they can be overcome by having a deeper knowledge on the main areas of managing a team. The report focuses on the team building process discussing the meaning of the conception international team, it also shows ways how to make the teamwork effective. Since the leader is the main figure in the team, it is explained what kind of leadership skills the manager should posses. In the report takes place the importance of motivation, which is the major method of management as motivating the team members leads to the successful achievement of the goal. Miscommunication is a serious problem in international teams because of the cultural differences between the members. The report highlights what miscommunication causes and how it can be reduced. This report generalizes in the conclusion all of the mentioned areas of the successful team management, it makes inferences, which can help the manager of an international team.

2. Introduction

As there an ever more increase need of a more global business market because of the improvement of our transport network and communication links and technology. Demands have risen for intercultural teams and the ability to be able to understand what making them work, to make them more productive. To build and provide new business opportunities to aid the world economic growth during a time of austerity and poor economic growth it’s become vital that we maximise our businesses using our international links more affectively. This report will discuss the following areas what leadership means, Motivation and what motivates people, Stages of team building and examples of Miscommunication. The content will related to intercultural teams and the problems with leadership within these teams, the motivation issues and an example of successful international team, the stages of team building within an international team and the problem of miscommunication that’s occurs with these teams.

3. Findings

3.1. Team Building

3.1.1. The international team

People from different cultures understand the conception of team and teamwork differently. According to Gibson and Zellmer-Bruhn’s (2001) study people with different cultural values have different points of view when they have to define teamwork and the explanation for these differences is given by the words they use to describe how they understand the word team. For example individualistic societies such as German, American, English are low context cultures, which means that the relations between people are not strong enough and this determines the need of clear and understandable messages between the members of...
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