Working in Business Portfolio

Topics: Learning, Intelligence, Emotion Pages: 10 (2191 words) Published: October 9, 2012
Working In Business


Introduction p3
Section 1 – Intrapersonal effectivenessp4-5
Section 2 – Interpersonal effectivenessp6-7
Section 3 – organisational effectivenessp8-9

In working in business subject BSB 124, it aim to develop an understanding of the skills
require to work effectively in a professional business environment. Analyse area of personal
and professional development. In this portfolio, i am re-assess and reflect upon what skills
that I have develop from the learning and interact within my group presentations. But also
discuss about the principles of intrapersonal and interpersonal effectiveness in a
professional setting. I will reflect on three sections, firstly intrapersonal effectiveness, which
is discussing about experimental in learning, personality and workplace behaviour,
emotional intelligence. Secondly, interpersonal effectiveness, which is discussing conflicts in
teams during the group presentations, managing diversity and intercultural team working,
also about the SPARK rating relate to the effect contributed in presentation. Thirdly, would
and aspects of professionalism, networking and mentoring. I have also identifies few areas
that I need to develop in order to improve my professionalism in the professional business

Section 1
* Intrapersonal
Experiential learning theory was proposed by Kolb (1984) to provide a complete model of
the learning process in humans, kolb (1984) was influence by other famous theorists
including Jean Piaget and John Dewey amongst others. I learnt that this theory include
concrete experience, reflective observation, abstract conceptualisation and active
experimentation. Also using ELT enhancing learning can respect for learners and their
experience, making space for conversational learning, development of expertise, acting and
reflecting, feeling and thinking, and take charge on their own learning. Personality
assessment is important in a variety of situations from academic research to clinical settings.
I learnt that there is a model not based on theory but on survey can be used to assess
someone’s personality. The “Big Five”, by (Costa & McCrae, 1992), including extraversion,
agreeableness, conscientiousness, emotional stability and openness to experience. Each of
them describes as sociable, forceful, energetic, adventurous, enthusiastic, outgoing,
forgiving, straightforward, warm, compliant, modest, sympathetic, efficient, organised,
dutiful, thorough, self-disciplined, deliberate, relaxed, even tempered, contented, calm, self-
confident, curious, imaginative, artistic, wide interest, excitable and unconventional
characters. In the group presentation, our group was focus on personality testing involving
in companies in the present day, how personality test can help professional companies find
the right employees to work for them. I also discover from (McShane & Travaglione, 2010)
that stereotyping is common in the professional workplace. Stereotype is assigning traits to
people based on their membership in a social category. Later on I also learnt that emotions
show higher rates of recognition, but all show marked cross-cultural generalizability. There
are four aspects of emotions, include biology, intensity, frequency and duration, and
functions. According to (Robbins et al., 2008), emotions and moods can be identify as
positive or negative, which can be discover during weekly basis. Back in the 90’s, (Salovey &
Meyer, 1990), discover that is four types ability (i.e. A form of intelligence), which are
perceiving emotions, using emotions, understanding emotions and managing emotions.
Between 2000 and 2008, many professor try to predict...
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