Working and Leading People

Topics: Belbin Team Inventory, Soft skills, Management Pages: 10 (3539 words) Published: April 19, 2013
Subject: Working with and leading people

A. In this task we will be taking TESCO as the store that plays the role as the department opened up. Training manager (job description)
South of England, various locations.
July-September 2011
£28-32,000 pa + end of year bonus and car
Over 25 years, younger applicants are unlikely to have sufficient experience. Overview
As a training manger you are to be responsible for the training programs within the organization. It includes managing and organizing training to group of staffs. You are to make sure all the staffs are given required training to do their job and also cover all the future training. You will be working 9-5, between Mondays to Friday. You may sometimes have to travel between the stores to give training to the staffs and between company sites. Previous experience

Applicants must have experience as training officer for minimum of 1 year. Degrees or postgraduate in business studies, human resources or communication is an advantage. Main duties
* Drawing training programs and courses for staffs (if needed consulting about required training with other managers) * Producing training material for in house courses
* Managing budget for training
* Evaluating the individual and overall training programs * Managing, monitoring and reviewing the staff appraisals while ensuring staffs gets opportunity to develop further * Applicants have prove experience contributing to business strategy by learning and development * You are required to be communicator having the ability to work in all levels within the organization and have positive impact in the fast paced environment.

Person specification: TRAINING MANAGER
| Essential | Desirable |
Qualification| -Good literacy and numerical still-‘A’ level GCSE Maths and English| -Training qualification-First aid-Fire safety-Degree in business sector| Experience| -Experience of working in department-| |

Skills| -Proven IT skills-Effective written and verbal communicator-Ability to plan and organize| -Awareness of retail sector-Negotiation skills| Addition requirement| -Can do attitude-Able to remain calm under pressure-Considerate but also practical | |

Sales assistant (job description)
Ladies fashion department, Godalming, Surrey
August- September 2011
Competitive salary based on experience
Over 18s
You are to be responsible for providing excellent day to day customer services, looking after the stores displays, maintaining the standards of the company. As a sales assistant, you are to have confidence to approach customers and provide them with their needs as you are the face of the company. You are required to be well groomed and be well spoken. Your will be working various shift Sunday to Saturday.

Previous experience
Experience in similar role can be advantage but not essential. Main duties
* Being a face of the company, you are responsible for providing excellent customer service. * You are to keep the display area neat and tidy as and when required. * Using the check out tills.

| Essential | Desirable |
Qualification| -2 ‘A’ levels GCSE Maths and English| -Throughout knowledge of retail environment| Physical attributes| -Well groomed-Clear speech| -Age 20- 35| Skills| -Good communicator| |

Selection is a method of choosing a qualified right person for the given job. Good selection process requires a step by step procedure to match the right person with the job. And in TESCO the screening of CV’s the first stage in selection of applicants for the job. The CV compromises the education and job history of the candidate for the required field. Candidates with a positive and well presented CV helps in matching for the personal specification for the post. TESCO’s also gives an opportunity to see where the candidate is most suitable to apply for...
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