Work Organization and Stress

Topics: Management, Public health, Risk management Pages: 19 (4849 words) Published: February 14, 2010



Protecting Workers’ Health Series No. 3

Authors: Stavroula Leka BA MSc PhD Professor Amanda Griffiths CPsychol AFBPsS FRSH Professor Tom Cox CBE

INSTITUTE OF WORK, HEALTH & ORGANISATIONS University of Nottingham Nottingham Science and Technology Park University Boulevard William Lee Buildings 8 Nottingham NG7 2RQ United Kingdom

WHO Library Cataloguing-in-Publication Data

Leka, Stavroula. Work organisation and stress : systematic problem approaches for employers, managers and trade union representatives / Stavroula Leka, Amanda Griffiths, Tom Cox. (Protecting workers’ health series ; no. 3) 1. Stress, Psychological – prevention and control 2. Occupational Health 3.Occupational diseases – prevention and control 4. Risk assessment. 5.Work – psychology I.Griffiths, Amanda II.Cox, Tom III.Title IV.Series ISBN 92 4 159047 5 (NLM classification: WA 440)

© World Health Organization 2003 All rights reserved. Publications of the World Health Organization can be obtained from Marketing and Dissemination, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel: +41 22 791 2476; fax: +41 22 791 4857; email: Requests for permission to reproduce or translate WHO publications – whether for sale or for noncommercial distribution – should be addressed to Publications, at the above address (fax: +41 22 791 4806; email: The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the World Health Organization concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. Dotted lines on maps represent approximate border lines for which there may not yet be full agreement. The mention of specific companies or of certain manufacturers’ products does not imply that they are endorsed or recommended by the World Health Organization in preference to others of a similar nature that are not mentioned. Errors and omissions excepted, the names of proprietary products are distinguished by initial capital letters. The World Health Organization does not warrant that the information contained in this publication is complete and correct and shall not be liable for any damages incurred as a result of its use. Printed in Switzerland

Other booklets from the Protecting Workers’ Health Series: No. 1: Preventing Health Risks from the Use of Pesticides in Agriculture No. 2: Understanding and Performing Economic Assessments at the Company Level N0. 4: Psychological Harassment at Work

his document is the third in a series of occupational health documents entitled: Protecting Workers’ Health. The World Health Organization (WHO) within the Programme of Occupational Health publishes it. It is the result of the implementation effort of the Global Strategy on Occupational Health for All as agreed upon at the Fourth Network Meeting of the WHO Collaborating Centres in Occupational Health which was held in Espoo, Finland from 7-9 June 1999. The text was prepared by the Institute of Work, Health & Organisations, University of Nottingham, a WHO Collaborating Centre in Occupational Health, and the European Agency’s Topic Centre on Stress at Work. The document was sponsored in part by the WHO Regional Office for Europe. Work stress is thought to affect individuals’ psychological and physical health, as well as organisations’ effectiveness, in an adverse manner. This booklet provides practical advice on how to deal with work stress. It is intended that employers, managers and trade union representatives use this booklet as part of an initiative to educate on the management of work stress. Discussed are the nature of stress at work, the causes and...
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