Wk4ind
Performance Management Plan
Yvette Hampton
HRM/531
April 2, 2015
Lisa Creager MEMORANDUM
TO: Mrs. Traci Goldman, Manager at Atwood and Allen Consulting
FROM: Mrs. Yvette Hampton
DATE: April 2, 2015
SUBJECT: Performance Management Plan Good morning Traci,
I have reviewed your conversation with Mr. Bradley Stonefield, and will begin putting together a few recommendations based on the business strategy that was presented last week to increase work performance. In addition, I will take a look at the alignment of performance management framework to the organizational business strategy, the job analysis process to identify the skills needed, the methods used for measuring the employees skills, and the approach for delivering an effective performance review. I know that Mr. Bradley Stonefield will be at a -$50,000 within the first year of business as well as 25 newly hired employees. Furthermore, it is critical to have a plan in place to maximize the company’s performance and to have less than the 10% turnover rate that Mr. Stonefield predicts.
Alignment of the Performance Management Framework to the Organizational Business Strategy Landslide Limousines will need to have an alignment between the company, employees, and the consumer. When the company, employees, and customer are aligned a sense of efficiency and effectiveness will show, as well as increase within financial measures. To achieve this measure, every entity will need to be in one accord to understand the goal of the company.
Landslides goal for success is to provide extreme customer service to a wide range of areas from the Austin, TX area and extended areas.
Customer service is essential to making a positive impact on repeat customers and word of mouth recognition as well as offering services to the extending of surrounding areas outside of Austin, TX. Freifeld (2013), "The four elements in our framework—strategy, people, processes, and customers must be aligned and realigned to
Yvette Hampton
HRM/531
April 2, 2015
Lisa Creager MEMORANDUM
TO: Mrs. Traci Goldman, Manager at Atwood and Allen Consulting
FROM: Mrs. Yvette Hampton
DATE: April 2, 2015
SUBJECT: Performance Management Plan Good morning Traci,
I have reviewed your conversation with Mr. Bradley Stonefield, and will begin putting together a few recommendations based on the business strategy that was presented last week to increase work performance. In addition, I will take a look at the alignment of performance management framework to the organizational business strategy, the job analysis process to identify the skills needed, the methods used for measuring the employees skills, and the approach for delivering an effective performance review. I know that Mr. Bradley Stonefield will be at a -$50,000 within the first year of business as well as 25 newly hired employees. Furthermore, it is critical to have a plan in place to maximize the company’s performance and to have less than the 10% turnover rate that Mr. Stonefield predicts.
Alignment of the Performance Management Framework to the Organizational Business Strategy Landslide Limousines will need to have an alignment between the company, employees, and the consumer. When the company, employees, and customer are aligned a sense of efficiency and effectiveness will show, as well as increase within financial measures. To achieve this measure, every entity will need to be in one accord to understand the goal of the company.
Landslides goal for success is to provide extreme customer service to a wide range of areas from the Austin, TX area and extended areas.
Customer service is essential to making a positive impact on repeat customers and word of mouth recognition as well as offering services to the extending of surrounding areas outside of Austin, TX. Freifeld (2013), "The four elements in our framework—strategy, people, processes, and customers must be aligned and realigned to