Operation: Wipro BPO provides a diversified range of services: (1)Banking And Financial Services
(3)Health care and life science services
(5)Travel and Hospitality services
(6)Finance and Accounting services
(7)Procurement and Supply chain Operations
(9)Human Resource Management services
Outbound Logistic: robust quality framework, Customized global offshore / near shore delivery model, which makes it a single point station for clients and faster delivery. Marketing and sales: They have increased their sales team from 10-12 members to 300 strong Wipro technologies team. Further, that team is supported by pre-sales teams populated by domain specialists and BPR (business process re-engineering) professionals whose job is to identify pain points within a customer's business. Recently, a large European oil and gas company needed a scalable back office model (procurement and contracts) to support growth. Identifying the problems, Wipro BPO introduced an automation solution, leading to 15-20 per cent savings on an annual spend of $2.5 billion.
Infrastructure: Wipro having...