Widgets "R" Us

Topics: Microsoft Office, Sales, Proposal Pages: 4 (991 words) Published: May 30, 2011
2612 Widget Parkway
Los Angeles, California 95757 OFFICE (213-546-2803)
FAX (213-546-2805)

Request for Proposal
Training services for Workforce Employees Training on Microsoft Office Programs

Inquiries and Proposals Should Be Directed To:
Ben Johnson
Professional Development Coordinator
Widgets “R” Us



Introduction to the company

Widgets “R Us is a high performing company that provides the production of a wide range of widgets to both the private and business sector. The widgets are mass produced at our factory located outside of Los Angeles, California in the city of San Bernardino, California. Widgets ”R” Us have been in business over twelve years and has established itself as one of the top companies in the industry. The company is always looking for ways to increase and retain its current customer base.

Providing outstanding customer support is always a goal of Widgets “R” Us. Keeping customers happy and satisfied when calling our support staff. Additional training of staff will help in maintaining our customer base. Ensuring the customer experience is a satisfying one when calling our customer service support line, which will add value to our products bottom line. The company feels training our staff in the use of Microsoft Office programs will indeed be beneficial to the company by continuing to improve customer service to our customers. It is important that once our customer purchase widget(s) they feel secure that any kind of problems that occurs, our trained customer support staff will be right there to quickly and efficiently solve it. This correspondence outlines the complete scope of work we are requesting, objectives, procedures,...
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