Pharmacies face new challenges to survival. Surrounded (literally in many cases) by national chain pharmacies, smaller community pharmacies must deliver a higher level of customer service and patient care, essentially positioning themselves as a valued healthcare resource to their customers. for in-demand pharmacy professionals. One solution gaining acceptance to respond to all of these pressures is automation. Robotic dispensing is demonstrating potential to offload more than half of pharmacies’ prescription volume, at higher speeds and with greater accuracy than manual filling, refocusing staff resources on patient care. Why automate? When should you automate? And what should you know to maximize the potential of your investment? Chain pharmacies face high employee turnover and hospital outpatient clinics increasingly compete with chain pharmacies
These are among the questions that this White Paper seeks to answer.
20040415 - Robotics White Paper by The ThomsenGroup Inc.
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White Paper On Robotics
Section 1 - Why Automate?
The business case for automating prescription processing closely mirrors the universal drivers for technology innovation and adoption: increased demand, improved efficiency and accuracy, and scalability. This section also examines the unintended benefits of automation that can be realized.
Innovation Driver No.1: Increased Demand Perhaps the most basic and powerful driver to automate is when a business faces market demand that consistently outpaces labor force capacity. When this occurs the options are to hire or identify an alternate way to increase productivity; typically, automating repetitive tasks to elevate the level of the work performed by human resources. In pharmacies, where the primary focus is patient safety/accuracy, annual prescription volumes are on the rise, with no end in sight. The NACDS reports that U.S. pharmacies filled an estimated 3.14... [continues]
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