What Is This

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Multiple Choice Questions

CHAPTER INTRODUCTION

116.In the 21st century, managers are learning to succeed in a world of __________. A. Information and technology utilization.
B. Quality and speed.
C. Customer service.
D. B and C.
E. A, B, and C.
EGTFa

117.Contemporary managers are learning to do many things because of the impact of the 21st century environment. Which of the following is NOT one of the things that contemporary managers are learning to do? A. Contemporary managers are learning how to succeed in a world of intense competition. B. Contemporary managers are learning how to succeed in an environment of continued globalization of markets and business activities. C. Contemporary managers are learning how to succeed in a world of rapid technological change. D. Contemporary managers are learning to operate in a world that devalues information, quality, and speed. E. Contemporary managers are learning to respond to renewed demands for ethical behaviour and social responsibility. DGTAp

ENVIRONMENT AND COMPETITIVE ADVANTAGE (STUDY QUESTION 1)

118.__________ and __________ are indispensable to success in the 21st-century economy. A. Knowledge ( large inventories.
B. Knowledge ( speed.
C. Cost control ( bureaucratic designs.
D. A and C.
E. A, B, and C.
BGTAp

What Is Competitive Advantage?

119.An organization establishes a __________ when it has a core competency that sets it apart from its competitors and gives it an advantage over them in the marketplace. A. Core advantage.
B. Market advantage.
C. Competitive advantage.
D. Competency advantage.
E. Management advantage.
CKTFa
120.Organizations can create a __________ by utilizing a __________ that clearly sets it apart from its competitors and gives it an advantage over them in the marketplace. A. Competitive advantage … core competency.

B. Core competency … competitive advantage.
C. Competitive advantage … specific environment.
D. General environment … specific environment.
E. Core advantage … competitive competency.
AKTFa

121.An organization can achieve a competitive advantage through which of the following ways? A. Pricing and customer service.
B. Cost efficiency and quality.
C. Products and quality.
D. All of the above.
E. None of the above.
DGTFa

122.The key result of achieving a competitive advantage is __________. A. An ability to sidestep government regulations.
B. An ability to consistently do something of high value which one’s competitors cannot replicate quickly or do as well. C. An ability to drive the competition out of business and to make extraordinarily high profits. D. An ability to establish a monopolistic market position. E. An ability to dictate consumer needs and preferences. BGTFa

123.__________ is especially important in the demanding global economy because nowhere in the world can managers rest on past successes and ignore what others are doing, either at home or abroad. A. Core advantage.

B. Market advantage.
C. Strategic advantage.
D. Competitive advantage.
E. Management advantage.
DGTAp

The General Environment

124.The __________ consists of all the conditions in the external environment of an organization that forms a background context for managerial decision making. A. Task environment.
B. General environment.
C. Specific environment.
D. Management environment.
E. Organizational environment.
BKTFa
125.General environment conditions exclude which one of the following categories? A. Technological conditions.
B. Human relations conditions.
C. Economic conditions.
D. Legal-political...
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