The human relations approach to management developed as a result of a series of experiences (in all four) conducted by Elton Mayo and his associates F.J. Roethlisberger and W.J. Dickson at the Hawthorne plant of the Western Electric Company at Chicago in United States. The Hawthorne studies were aimed at finding out what factors really influenced the productivity and work performance of workers. These experiments were made with respect to - different levels of illumination in the work place changing in working conditions like hours of work, lunches, test periods and how group norms affect group effort and output.
Human Relations Concepts: Findings of Hawthorne Studies
The main findings of Hawthorne studies were as follows:
1. Physical environment at work place (i.e., working conditions) do not have any material effect on the efficiency of work.
2. Social or human relationship influenced productivity more directly than changes in... [continues]
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