Values are about how we have learnt to think things ought to be or people ought to behave, especially in terms of qualities such as honesty, integrity and openness which when people are asked what are their values tend to be the main values.
Attitudes are the established ways of responding to people and situations that we have learned, based on the beliefs, values and assumptions we hold. How we respond to situation and our behaviour can reflect our attitude. However we can control our behaviour in away that does not reflect our beliefs and values. Which in order to embrace a diverse culture and behaviours as a successful manager we have to adapt out behaviour in a positive manner.
Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude. – Thomas Jefferson There is a difference between beliefs values and attitude however they are all linked. Our beliefs and values can have an impact on our attitude and behaviour. However we can use emotional intelligence to have a positive attitude and adjust our behaviour in situations.
For instance in my innovation report about the flu vaccination I am personally not convinced that the vaccination works which forms the basis of my beliefs and values. However in the work situation as I am responsible for the success of the programme I have positive attitude towards the vaccination programme to a point that I have the vaccination myself. I do not have a choice in being the lead for the vaccination programme which in a sense goes against Kotters 2nd step. However due to my positive attitude and me wanting the programme to be a success.
I put my belief any cynicism of the vaccination behind to a...