Axia College of UOP-online student
Organizational Behavior/MGT 245
June 22, 2007
Wal-Mart has been in business since 1962. Founded by Sam Walton, the company only showed major success in the 1980's. Sam's club was opened in 1983, and the first Supercenter opened in 1988. Through it all, the company has maintained a positive image despite some opposition. This image is based on the respect for the individual, whether the person is an associate, supplier, or customer, service to the customer while continuing to strive for excellence. These beliefs are what help to promote and build the integrity and ethical conduct that is the foundation of Wal-Mart. In this paper we will discuss the reasons that make Wal-Mart a success.
Wal-Mart's culture is built upon three guiding principles. The principles are to respect the individual, service to the customers and strive for excellence. For most this is the most appealing aspect of the company. Every person desires to have respect from others and therefore is capable of giving respect where respect is due. Each individual, like Wal-Mart, should continue to strive for excellence in all that they set out to do.
Organizational culture characteristics
One of the most interesting organizational characteristic of Wal-Mart is its people orientation. Without taking into account the needs of the companies various employees, there would be no one to work at the company. Wal-Mart prides itself on how they respond to their employees. By being open 24 hours and 7 day a week, the company provides the option to work more accommodating shifts. This shows that the company is concerned too with employees that cannot work various hours due to other responsibilities. Another characteristic that stands out for Wal-Mart is its attention to outcome orientation. Although Wal-Mart is a structured company, it allows its employees to handle situations with customers that may arise in the best... [continues]
Cite This Essay
(2007, 07). Week 9 Final Project. StudyMode.com. Retrieved 07, 2007, from http://www.studymode.com/essays/Week-9-Final-Project-118946.html
"Week 9 Final Project" StudyMode.com. 07 2007. 07 2007 <http://www.studymode.com/essays/Week-9-Final-Project-118946.html>.
"Week 9 Final Project." StudyMode.com. 07, 2007. Accessed 07, 2007. http://www.studymode.com/essays/Week-9-Final-Project-118946.html.