* Provide relevant up-to-date information
* Easy navigation
NZSV require an easy-to-use website that will enable them to deliver information to their users about the services provide by NZSV, such as educational programs and publications that they provide. They would also like their site to focus on current information about the volunteering services that students can become involved in, and provide a search application that will let users search for a student volunteering group in their area of the country. 2.0 USER EXPERIENCE
2.1 Audience Definition
The target audience for NZSV are tertiary and secondary students who are either already involved with volunteering in their community or are interested in becoming involved in volunteering. Users are typically technologically savvy and often access through their educational providers facilities which typically provide high speed access, high-end hardware and the latest software versions available.
Sarah, a second year Law student, incorporates volunteering into her busy academic life as she feels that volunteering provides her with a unique opportunity to increase her knowledge, and abilities, and to understand and appreciate the diversity of our society. Sarah prefers to volunteer by coordinating after school programmes for children who have been identified as having behavioural problems which may lead to them being at risk of poor life outcomes. Sarah uses the information technology facilities available to her through the University to search for resources that will assist her to plan games and activities for the children that she volunteers with.
2.3 Competitor Analysis
| volunteeringwaikato.org.nz| studentvol.org.uk|
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Navigation| 6| 5|
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