Weber Model

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Analyze your college or workplace using Weber's model of bureaucracy. What elements (efficiency, calculability, predictability, and control) of McDonaldization do you see? Do you wish life were less McDonaldized? Why or why not?

Efficiency strives to diminish reliance on human skills and decision making by automating and standardizing work processes. In my office we just updated our Computer software system to track zip codes where there is a high propensity for people to join the Army. This update to our computer system takes the time out where recruiters are constantly prospecting for applicants. Calculability demands that the success of a process be determined by quantification, rather than qualification. We have changed our calculability to quantification by using email as a substitute for cold calling because we are trying to reach as many people as possible in the shortest amount of time. Predictability dictates that the elements and products of a process be standardized and routine. And control requires the elements of a process to be automated and uniform, preferably through the use of technology rather than human activity. In my job as an Army Recruiter, predictability plays a major role in the success of our job. We were taking a lot of losses in my job because of applicant’s hiding law violations we installed finger print machines in our office. These fingerprint machines are directly connected to the FBI which helps us getting applicants police checks faster and we do not have to go down to the police station to get them and leaves less room for errors. I personally feel my life was less McDonalization, a lot my of things in lif feel generic and I wish I had the autonomy to adjust certain aspects of my life. Giraffe, V. (2011). Contemporary social problems and the workplace. San Diego, CA: Bridgepoint Education, Inc.
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