Web Evaluation Paper

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Website Evaluation Report: Accessibility, privacy, quality. www.ingdirect.com

Disclaimer: This document is a sample report, which does reflect the actual state of the website www.ingdirect.com. It is provided to estimate the quality of service under Erigami Website Evaluation Report offering.

Copyright Erigami, Ltd, 2006

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Ing Direct (http://home.ingdirect.com) is a small corporate website with 125 web pages. Its purpose is to explain online banking services and attract customers.

1. Website general assessment
A web site produces good visual impression. Navigation is clear, all pages are lightweight and load quickly. There are 6 broken links in a website, which should be fixed. Navigation systems is clear to a normal user. Some windows open in a new windows, which is not a good practice. Search Engine Optimization. A website home page has high Google PageRank 7. It takes a good place on a very popular search query: “Savings Account”. However deeper pages are not optimized for search: share the same titles, missing descriptions, no header tags (, ). Consider doing SEO work in house or hiring SEO consultant.

2. Accessibility
Each accessibility rule is marked by standard’s requirements. For example: [508 (O)] – Provision “O” of the US Section 508 [W3C 13.6 (3)] – WWW Consortium accessibility standard, WCAG 1.0, Rule 13.6, priority 3. Section 508 compliance summary Compliant? NO N/A N/A YES N/A N/A NO N/A YES N/A Status FAIL PASS PASS PASS PASS PASS FAIL PASS PASS PASS



A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. Documents shall be organized so they are readable without requiring an associated style sheet. Redundant text links shall be provided for each active region of a server-side image map. Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Row and column headers shall be identified for data tables. Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Frames shall be titled with text that facilitates frame identification and navigation. Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of these standards, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through



Copyright Erigami, Ltd, 2006

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(l). When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. A method shall be provided that permits users to skip repetitive navigation links. When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.



NO N/A...
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