Web Based Support System

Web-based Support Systems (WSS) Web-based Support Systems
JingTao Yao
Department of Computer Science, University of Regina CANADA S4S 0A2

jtyao@cs.uregina.ca http://www2.cs.uregina.ca/~jtyao

• An emerging multidisciplinary research area that studies the support of human activities with the Web as the common platform, medium and interface. • One of the goals of building WSS is to extend the human physical limitation of information processing in the information age.
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WSS & WI
• Moving support systems online is an increasing trend in Web Intelligence research. • WSS are a multidisciplinary research: the supported field, computer science, information technology, and Web technology.
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Advances in Science and Technology
• • • • • • More data/information More tools More difficult problems More complex tasks More demands for quality and productivity …….
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Advances in Computer and Web Technology
• • More opportunities
– – – Availability, accessibility, flexibility Find the right information/tools, Learn/use the existing tools Keep up with the pace of the changes.
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Why WSS?
• • • • • To take the opportunities of the Web. To meet the challenges of the Web. To extend the human physical limitations of information processing. To overcome many limitations that computerized support systems suffered from. To keep up with the advance of technology advances.
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More challenges

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Faster changes
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Computerized Support systems
• It is impossible to develop a fully automated computer system. • More practical substitute systems
– – – – Decision support systems (DSS) Computer aided software engineering (CASE) Computer aided design (CAD) Computer aided education (CAE)
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Strengths of the Web
• Distributed infrastructure for... [continues]

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