Waste Elimination
|Lean = Eliminating the 8 Wastes |
Waste within a process is a systemic flaw. Waste is using resources – be it labor, materials, or equipment – over and above what is required to produce the service or product defined by our customers. Ultimately, if our customer/client does not need or would not pay for it, it is waste. It is of no value to the customer/client.
Recognizing waste leads to identifying the root cause of problems. All non-valued activity can be categorized into the 8 wastes below. Examples are given for each category.
← Overproduction ▪ Overproduction and early production – producing more than the customer has asked for or providing unordered materials/products/services ➢ Generating more information than the customer needs right ➢ Generating more information than the next process needs ➢ Providing a service the customer is not ready for/unable to use at this time ➢ Creating reports that no one reads ➢ Making extra copies ➢ Duplicate data sources
← Waiting ▪ Idle time created when material, information, people, or equipment is not ready – time when no value is added to the product/service. ➢ Waiting for the system to come back up ➢ Waiting for a handed-off file to come back ➢ Waiting for customer response ➢ Waiting for copy machine ➢ Waiting for faxes ➢ Waiting for reviews or approvals ➢ Excessive Login or response times ➢ Waiting for hard copy printouts
← Transportation ▪ Movement of information, people, or materials that does not add value ➢ Retrieving or storing files ➢ Carrying documents to and from shared equipment
Waste within a process is a systemic flaw. Waste is using resources – be it labor, materials, or equipment – over and above what is required to produce the service or product defined by our customers. Ultimately, if our customer/client does not need or would not pay for it, it is waste. It is of no value to the customer/client.
Recognizing waste leads to identifying the root cause of problems. All non-valued activity can be categorized into the 8 wastes below. Examples are given for each category.
← Overproduction ▪ Overproduction and early production – producing more than the customer has asked for or providing unordered materials/products/services ➢ Generating more information than the customer needs right ➢ Generating more information than the next process needs ➢ Providing a service the customer is not ready for/unable to use at this time ➢ Creating reports that no one reads ➢ Making extra copies ➢ Duplicate data sources
← Waiting ▪ Idle time created when material, information, people, or equipment is not ready – time when no value is added to the product/service. ➢ Waiting for the system to come back up ➢ Waiting for a handed-off file to come back ➢ Waiting for customer response ➢ Waiting for copy machine ➢ Waiting for faxes ➢ Waiting for reviews or approvals ➢ Excessive Login or response times ➢ Waiting for hard copy printouts
← Transportation ▪ Movement of information, people, or materials that does not add value ➢ Retrieving or storing files ➢ Carrying documents to and from shared equipment