Ups Case Study

Topics: Cost, Output, Price Pages: 2 (322 words) Published: March 4, 2013
UPS Case.

1. What are the inputs, processing, and outputs of UPS’s package tracking system? Inputs:
a) Package Information
b) Customer Information
c) Destination
d) Current Location of the parcel

The data are transmitted to the central computer and stored for retrieval. All data is organized so that the customer can track his parcel. Output:

a) Smart Labels b) Signature of Receiver c) Proof of delivery

d) Receipt
2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy? Technologies:
a) DIAD (Delivery Information Acquisition Device)
b) Barcode scanning systems
c) Smart labels
d) Telecommunications for transmitting data
e) Central and desktop storage
f) UPS online tools (Developer APIs)
which include:
a)Tracking tools
c)Time in transit
d)TradeAbility (to generate cost estimates for duties, taxes etc. for international shipments) but there are a lot more technologies that UPS brings nowadays. It can provide best services at low costs and more efficiently In addition, since UPS always looks into the future this long-term strategy will bring UPS more profit and higher revenue.

3. What problems do UPS’s information systems solve? What would happen if these systems were not available? UPS information systems solves many problems such as: logistics, supply chain and especially the most important is “time”(travel time, processing time etc.) for both customers and UPS itself and not to forget for other companies (UPS also offers solutions for companies). It keeps the level of services very high and the cost and prices are low so they can compete with other competitors like FedEx. If these systems wouldn’t been available for UPS they would had to bring in...
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