University of Southease
Topic: - IT Governance at University of the Southeast Date: - 03/12/2014
Critical Facts:- · Supported by the Information Technology, University of the Southeast was among the largest growing universities in the United States (Saunders, 2013).
· The University used IT governance in lecturing capturing tools & technology to provide lecture to the students at varied places & made lectures independent to the physical classrooms (Saunders, 2013).
· In University of the Southeast, IT was administered by Information Technologies and Resources (IT&R) department which was responsible for providing IT support & services across the campus (Saunders, 2013).
· Information Technologies and Resources (IT&R) following IT Monarchy approach, worked in coordination with top level administrators & President and took very less input from the faculty at the university (who were the end users of the system) while taking decisions regarding investments , applications to be developed, IT architecture and infrastructure (Saunders, 2013).
· Among many colleges under the university only The College of Business Administration was provided with its own server and Technology Support Department (TSD) (Saunders, 2013).
· According to survey the faculty at the university were satisfies with the services provided by the Technology Support Department at the college level but were not happy with the support provided by the Information Technologies and Resources (IT&R) in using the technology made for classrooms & capturing lectures (Saunders, 2013).
· Among the many problems faced due to the inappropriate IT support system the major were with the lecture capturing software while authenticating the already registered students, inadequate network bandwidth & IT&R’s Help Desk services (Saunders, 2013).
· University of the Southeast maintained a centralized server for
Critical Facts:- · Supported by the Information Technology, University of the Southeast was among the largest growing universities in the United States (Saunders, 2013).
· The University used IT governance in lecturing capturing tools & technology to provide lecture to the students at varied places & made lectures independent to the physical classrooms (Saunders, 2013).
· In University of the Southeast, IT was administered by Information Technologies and Resources (IT&R) department which was responsible for providing IT support & services across the campus (Saunders, 2013).
· Information Technologies and Resources (IT&R) following IT Monarchy approach, worked in coordination with top level administrators & President and took very less input from the faculty at the university (who were the end users of the system) while taking decisions regarding investments , applications to be developed, IT architecture and infrastructure (Saunders, 2013).
· Among many colleges under the university only The College of Business Administration was provided with its own server and Technology Support Department (TSD) (Saunders, 2013).
· According to survey the faculty at the university were satisfies with the services provided by the Technology Support Department at the college level but were not happy with the support provided by the Information Technologies and Resources (IT&R) in using the technology made for classrooms & capturing lectures (Saunders, 2013).
· Among the many problems faced due to the inappropriate IT support system the major were with the lecture capturing software while authenticating the already registered students, inadequate network bandwidth & IT&R’s Help Desk services (Saunders, 2013).
· University of the Southeast maintained a centralized server for
References: Bianca, A. (n.d.). The Disadvantages to Centralized Control in a Business. Retrieved from Small Business : http://smallbusiness.chron.com/disadvantages-centralized-control-business-20670.html Cramm, S. (2008, July). IT Centralization or Decentralization? Retrieved from http://blogs.hbr.org/2008/07/it-centralization-or-decentral/ How IT Governance Works. (n.d.). Retrieved from The University of Texas at Austin: http://www.utexas.edu/cio/itgovernance/ Kokemuller, N. (2007). Retrieved from The Advantages of Centralized Organizational Structure: http://smallbusiness.chron.com/advantages-centralized-organizational-structure-21410.html L.M.Prasad. (n.d.). Principle & practice of management. Retrieved from BesplatniSeminarskiradivi: www.BesplatniSeminarskiRadovi.com Mishra, D. (n.d.). Centralization Vs decentralization: A CIO’s dilemma. Retrieved from Informationweek: http://www.informationweek.in/informationweek/cio-blog/176537/centralization-vs-decentralization-cio-dilemma Saunders, K. P. (2013). In Managing and Using Information Systems. JOHN WILEY & SONS, INC.