Unit Nvq3

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CU1530

1.1)
To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued.

1.2)
We need to build relationships with the vunerable that we work with, their families and colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we didnt use communication then the vunerale adults that we care for will then feel lonely and may think different.

2.2)
making sure the enviroment suits their needs, i.e is it quite, Then Find out about the service users communication abilities chat to them and adapt the way you communicate too suite their needs, and if we dont understand what the service user is saying then we would need to adapt, because maybe they are getting upset or trying to tell you something, and can't make themselves be understood.

3.1)
People from different backgrounds may use/or interpret communication methods in different ways by expressing how they feel, for example Italians are traditionally very verbal when they use speech they use their hands to gesture to make their points. Indian people are quiet and reverent they do not use gestures like Italians. People who suffer from Dementia also suffer with communication methods good clear communication skills are essential because confusion has profound effects on a sufferers ability to communicate. Common communication problems include Dysphasia...
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