Unit 301

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Unit 301

Outcome 1, 2 and 3

Communication and professional relationships with children, young people and adults

Understand the principles of developing positive relationships with children, young people and adults

1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults

Working with children requires you to build relationships with them, but also in ways that are professional. The quality of the relationship that you have with children, young people and adults has a huge effect on the way in which you can then work with them and encourage learning and behaviour. Positive relations with children and young people are important because when children and young people feel more comfortable in the relationships they have with you they can then separate themselves more from anxieties or trust that you will support them with these in order for them to learn more effectively and met their targets. They will also feel more confident in participating in school, learning activities and learn to become more independent physically and emotionally.

1.2 Explain the principles of relationship building with children, young people and adults

The main principles of relationship building with children, young people and adults is to gain their confidence within you as well as them feeling more comfortable in your company. If children, young people and adults feel more comfortable with your company then they are likely to communicate more openly and effectively.

In order to building positive relationships with all you need to consider the following key points:

You are demonstrating effective clear communication

? Understanding and consideration

? Retain the information that they have disclosed to you

? Listening skills

? Maintain humour remaining professional at all times

? Respect

1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.

When you are looking at your relationship with your different client (age) groups you need to consider the following areas, the context that you speak and in which you work with individuals. You may need to adapt the way you communicate with one individual to others. I think that sometimes you do this without thinking at work and within my role I complete this automatically with the children I work with as well as my immediate colleagues. I can evidence this in the use of language that I would speak to a child to an adult. There would be a more formal language to colleagues / adults then there would to children and the vocabulary used may also be more in depth and less simplified.

Within my organisation there is a certain set format of which we deliver communication and this is also set out in communicating outside of face to face contact such as telephone, emails and correspondence.

There also needs to be a view to the way we communication to individuals that may have a different cultural. In communicating with all people there needs to be train of thought all the time considering how we are being portrayed and to make sure that a polite manner is delivered as well as comfortable and open body language, in all this considered then this would enable you to have effective relationships with all and in turn strength your working relationships with all and help deliver the role that you are required to complete more effectively.

Understand how to communicate with children, young people and adults

Understand the principles of developing positive relationships with children, young people and adults

2.1 Explain the skills needed to communicate with children and young people

You will demonstrate through your working role a number of skills in order to communicate effectively with the children and young people you work...
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