Unilever Home and Personal Care Organization
Unilever Home and Personal Care Organization
Ronald Williams Jr
MGT/330
Mar 1, 2010
DIANNA IOBST
Unilever Home and Personal Care Organization Unilever Home and Personal Care (HPC) formerly Cheese Borough Ponds, a manufacturing facility in Jefferson City, Missouri produce Dove, AXE, Suave, Sunsilk, and Vaseline Intensive Care lotions, shampoos, conditioners, and body washes. The liquid product filling facility offers a diverse range of products with more than 90 products and nearly 300 unique individual sizes and package shapes, The variety of products made, require hundreds of components, and a complex packaging line process to produce, package, label, pack, and palletize these sellable goods. The complexity of this process was enormous, and although profitable, plant manager Dennis Meyers, saw an opportunity for improvement.
Reorganization of Unilever Home and Personal Care Dennis Meyers, Unilever HPC plant manager, and the management team in the Jefferson City plant, set out to create a plan for change. Enlisting the help of the plants employees the management team initiated a complex evaluation of the production plants processes and organization. According to Dennis Meyers (D. Meyers, personal communication, Mar 5, 2010),
“The organizational structure led to inefficiency, and confusion among the production employees, departmentalization and a lack of communication between departments caused conflicts in resources, production processes, and increased costs to the company. Duplication of administrative functions in support of production added to the cost per piece of goods produced. Conflicts between departmental shift supervisors, created an atmosphere of competition rather than cooperation between the departments with support and material resources. Production line equipment was obsolete and maintenance intensive, the lack of flexibility in the lines increase the labor requirements for operation and maintenance. As a result of product line
Ronald Williams Jr
MGT/330
Mar 1, 2010
DIANNA IOBST
Unilever Home and Personal Care Organization Unilever Home and Personal Care (HPC) formerly Cheese Borough Ponds, a manufacturing facility in Jefferson City, Missouri produce Dove, AXE, Suave, Sunsilk, and Vaseline Intensive Care lotions, shampoos, conditioners, and body washes. The liquid product filling facility offers a diverse range of products with more than 90 products and nearly 300 unique individual sizes and package shapes, The variety of products made, require hundreds of components, and a complex packaging line process to produce, package, label, pack, and palletize these sellable goods. The complexity of this process was enormous, and although profitable, plant manager Dennis Meyers, saw an opportunity for improvement.
Reorganization of Unilever Home and Personal Care Dennis Meyers, Unilever HPC plant manager, and the management team in the Jefferson City plant, set out to create a plan for change. Enlisting the help of the plants employees the management team initiated a complex evaluation of the production plants processes and organization. According to Dennis Meyers (D. Meyers, personal communication, Mar 5, 2010),
“The organizational structure led to inefficiency, and confusion among the production employees, departmentalization and a lack of communication between departments caused conflicts in resources, production processes, and increased costs to the company. Duplication of administrative functions in support of production added to the cost per piece of goods produced. Conflicts between departmental shift supervisors, created an atmosphere of competition rather than cooperation between the departments with support and material resources. Production line equipment was obsolete and maintenance intensive, the lack of flexibility in the lines increase the labor requirements for operation and maintenance. As a result of product line
References: Meyers, D. (2010, Mar 5). Telephone interview Quick, D. (2010, Mar 5). Telephone interview.