Understanding Organisations and the Role of Human Resources

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CIPD Assessment Report – Foundation (AR1)
To be completed by candidate

Centre name:| City of Glasgow College|
Candidate name:| Allan Davidson| |
CIPD Membership/ registration No:| | | |
Qualification title:| Certificate in Human Resource Practice| Unit title(s):| Understanding Organisations and the Role of Human Resources | Unit code(s):| | Assessment activity (and assignment title if applicable) and the learning outcomes addresses:| Write a report on the HR Map |

Date due for assessment:| 04 December 2012| Extension request date| | | | Extension granted| Y/N|
Actual date evidence submitted:| | Revised due date| |
Candidate declaration:|
* I confirm that the work/evidence presented for assessment is my own unaided work. * I have read the assessment regulations and understand that if I am found to have ‘copied’ from published work without acknowledgement, or from other candidate’s work, this may be regarded as plagiarism which is an offence against the assessment regulations and leads to failure in the relevant unit and formal disciplinary action. * I agree to this work being subjected to scrutiny by textual analysis software if required. * I understand that my work may be used for future academic/quality assurance purposes in accordance with the provisions of the Data Protection Act 1998. * I understand that the work/evidence submitted for assessment may not be returned to me and that I have retained a copy for my records. * I understand that until such time as the assessment grade has been ratified through internal and external quality assurance processes it is not final.| Signature: | | Date:| |

Understanding Organisations and the Role of Human Resources

(This piece of work has been based on the assumption that the ‘Manager’ in question will be joining the Call & Contact Centre Division) HR Consultancy – An Introduction

HR Consultancy is an independent Recruitment Agency that provides a service to various customers / clients in terms of permanent and temporary staff placements. It was founded by Hilary Roberts (The ‘HR’ in ‘HR Consultancy’) in 1996 and currently employs 40 staff across our Edinburgh and Glasgow offices. A financial services professional, Hilary had identified a need for a reliable and informed recruitment consultancy to provide high quality candidates to the financial services and contact centre markets throughout central Scotland.

At the outset, Hilary built the business on a number of simple beliefs:-

* To stand out from the competition through the quality of service provided * To offer a more individual and tailored service to candidates than was currently available in the marketplace * To work in partnership with clients and grow mutually beneficial relationships built on openness and trust.

These were the foundations of the business and they continue to define the way we do business today.

We believe that our greatest asset is the quality of our consultants and support staff and we take pride in the service we offer. We have Investors in People accreditation and are members of the Recruitment and Employment Federation.

We invest time and effort to understand your specific business culture, environment and recruitment needs, a commitment that remains constant throughout the time we work with you. You can be rest assured that we will only suggest suitable candidates when we thoroughly understand your individual circumstances and the sort of personalities and skills you are looking for.

We are absolutely passionate about what we do and believe that this is what makes us different from our competitors.

Areas of specialism

We have a highly skilled workforce and are very well placed to provide recruitment services in the following fields:

* Call & Contact Services
* Accountancy...
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