Certificate in Supporting Teaching and Learning in Schools level 3 Communication and Professional Relationships with Children, Young People and Adults Understand how to communicate with children, young people and adults 2.1, 2.2, 2.3
The communication skills needed in the setting to allow for diversity and meeting the needs of individuals are verbal and non-verbal. The key non-verbal skill is being an active listener (listening not just hearing) more-so with very young children who are still developing the skill of pronunciation. Listening and showing your understanding and showing you are considerate and care about what they have to say or express is just as important as their understanding of what you have to say to help develop confidence and self-esteem. In addition using your body to express your interest like getting down to a very young person’s level so you can communicate at their level and having a relax muscle stance to show your confidence and calmness. By using more complex language stages for age and ability you are broadening their vocabulary to enhance their communication development and skills although diversity must still be considered. Using different strategies like paraphrasing, questioning and repeating to clarify understanding as well as using non-verbal communications such as, your silence, eye contact, gestures, nodding and body movement. The delivery, pitch, tone, volume and rhythm of a voice can be read as indications of what you are trying to communicate and are important feature of language when communicating with children and adults. Creating a positive environment by smiling and using gestures to animated your communication will help to keep pupils interest and the practitioner will be perceived as more friendly and approachable. You need to take the environment into account e.g. noisy classrooms, the school hall, dining room and playground, always using clear speech and plain language and if you suspect that an...
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