Undeclared Air Shipment of Dangerous Goods

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UNDECLARED AIR SHIPMENT OF DANGEROUS GOODS: WAYS FOR KLAS CARGO TO PREVENT THE OCCURRENCE

SITI FATIMAH BINTI ZAKARIA 2009677432

BACHELOR OF BUSINESS ADMINISTRATION (HONS)INTERNATIONAL BUSINESS FACULTY OF BUSINESS MANAGEMENT UNIVERSITI TEKNOLOGI MARA KAMPUS BANDARAYA MELAKA

30 APRIL 2011

UNDECLARED AIR SHIPMENT OF DANGEROUS GOODS: WAYS FOR KLAS CARGO TO PREVENT THE OCCURRENCE

SITI FATIMAH BINTI ZAKARIA

Submitted in Partial Fulfillment of the Requirement for the Bachelor of Business Administration (Hons) International Business

FACULTY OF BUSINESS MANAGEMENT UITM, BANDARAYA MELAKA

APRIL 2011

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DECLARATION OF ORIGINAL WORK

BACHELOR OF BUSINESS ADMINISTRATION (HONS) INTERNATIONAL BUSINESS FACULTY OF BUSINESS MANAGEMENT UNIVERSITI TEKNOLOGI MARA BANDARAYA MELAKA

“DECLARATION OF ORIGINAL WORK”

I, SITI FATIMAH BINTI ZAKARIA,(I/C Number: 880421-26-5460)

Hereby, declare that, • This work has not previously been accepted in substance for any degree, locally or overseas and is not being concurrently submitted for this degree or any other degrees This project paper is the result of my independent work and investigation, except where otherwise stated All verbatim extracts have been distinguished by quotation marks and sources of my information have been specifically acknowledged.

• •

Signature:

Date: 29th April 2011

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LETTER OF SUBMISSION
Date of submission: 29th April 2011

The Head of Program Bachelor of Business Administration (Hons) International Business Faculty of Business Management Universiti Teknologi MARA 75300 Melaka

Dear Sir, SUBMISSION OF PROJECT PAPER

Attached is the project paper titled “UNDECLARED AIR SHIPMENT OF DANGEROUS GOODS: WAYS FOR KLAS CARGO TO PREVENT THE OCCURRENCE” to fulfill the requirement as needed by the Faculty of Business Management, Universiti Teknologi MARA

Thank you

Yours sincerely

SITI FATIMAH BINTI ZAKARIA 2009677432 Bachelor of Business Administration (Hons) International Business

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ACKNOWLEDGEMENT

First and foremost, I would like to devote my highest and sincere gratitude to Allah S.W.T for enabling me to proceed with this Project Paper until the accomplishment of this report. The encouragement and support from various individuals and organizations either directly or indirectly throughout the completion of this report were overwhelming. There are no other words but thanks and thanks to all.

I am deeply indebted to my patient and kind advisor, Associate Professor Hajah Mariamah Bt. Mohd Ali who has contributed a lot to help me all the way through the process of completing this final year project paper. Special thanks are also given to my second examiner, Mr. Mohd Zaki Bin Sadik for his support in order to make this research meaningful. I feel very fortunate for the guidance I received.

I would like to express my greatest appreciation to my supervisor at Cargo Department of KL Airport Services, Mdm. Azrina Binti Mansor who have been guiding me about the working culture and pour the knowledge that is most valuable. Thoughtful thanks are also given to the Manager and Assistant Manager at Cargo Department, Mr. Chiang Cheng Guan and Mr. Hazlin Bin Morah Abas, for the lectures, details explanations and support in order to make this research meaningful.

Not forgetting to all the Document Clerks and Warehouse Agents at KL Airport Services who has indeed assisted me to produce a good work and complete this study. Their willingness to spend the times in answering my questions is highly appreciated.

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Last but not least, greatest respects are given to my parents, Mr. Zakaria Bin Abu Bakar and Mdm. Khatijah Binti Abu Ghani in giving financial and nonfinancial supports until the task is completed. Special thanks are also given to all my siblings, close friends, and colleagues for their ongoing support and encouragement.

THANK YOU once again to all.

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