Uhm... I Dont' Know.

Topics: Microsoft Office, Moses H. Cone, Medicine Pages: 4 (595 words) Published: March 29, 2013
Christopher Lam

Professional Summary

* More than 4 years of progressive consulting experience * SER/EMP Record Build, Validate and Test, workflow engine rules, * Clinician Practice Workflows, Text-side Chronicles Build. * Worked on (VCG) master file Grouper Records

* Perform onsite Go-Live support for all aspects of hospital staff end users and system functionality including: Help Desk Support for (Epic), One on One Training with staff on Epic, Go-Live support, Epic Conversion, Clinical Documentation, Order Entry, Epic's MAR, Epic My Chart, Epic Chart Review, Outpatient Epic (Ambulatory), Inpatient Epic, Scheduling, Outlook and Coordination. * Has served as Epic go-live support and has extensive clinical and medical support experience (10 Go Lives) * Strengths include excellent problem solving, communication skills, project deployment, planning and implementation, training, outstanding interpersonal and leadership skills. Knowledgeable of EpicCare EMR Inpatient and Ambulatory suites for physicians and nursing staff * Assisted a multi-institutional healthcare system (seven hospitals) team implementing the Epic EMR * Participated in the implementation of ClinDoc, Inpatient EpicCare, Ambulatory EpicCare, MedRec, CPOE, NoteWriter, ASAP, Willow, and ADT with hospital systems throughout the country * Assisted with the process for reporting defects and managing issue databases * Resolved issues for users within multiple environments (testing, supporting, staging, and production) * Provided ClinDoc and CPOE expertise and support for central and satellite hospitals * Managed triage, troubleshooting, and issue resolution for go-live clinical activities * Assisted end-users including physicians, PAs, med students, MSNs, BSNs, RNs, LPNs, nursing students, nursing assistants, unit clerks, and pharmacists with the use of the numerous applications within Epic * Provided additional...
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