Topics: Bank, Cheque, Credit Pages: 69 (17622 words) Published: March 13, 2013
Executive Summary

United Commercial Bank Limited (UCBL) is one of the first generation private sector Banks in Bangladesh, commenced its commercial operations from mid 1983 and has since been able to establish one of the largest network of 84 branches in six different districts.

United Commercial Bank Ltd. offers all kinds of Commercial Corporate and Personal Banking services covering all segments of society within the framework of Banking Company Act and rules and regulations laid down by our central bank. Diversification of products and services include Corporate Banking, Retail Banking, and Consumer Banking right from industry to agriculture, and real state to software.

UCBL Rajshahi branch is one of the branches, which facilitate all kind of facilities that a Bank offers. It has General Banking, Credit Management, as well as Foreign Exchange Department.

General Banking is the starting point of all the banking operating. It is the department, which provides day-to-day services to the customers. General Banking consists of the many sections in the branch. These are including customer service, account opening/closing, remittance, deposit department, account’s department.

Credit management department provides many facilities like as loan and advance products to the client for financing different purpose that fulfill the requirements of the bank and have good return to the investment as well as satisfy the client. The loan and advance products are personal loan scheme, small & medium enterprise loan, working capital financing, import financing, export financing, syndicate loan, industrial financing etc.

Foreign Exchange Department deals with import, export, and foreign remittance and post import financing. This department is playing an important role in enhancing export earnings, which aids economic growth and, in turn, will be helpful for economic development. United Commercial Bank Limited is the preferred choice in banking for friendly and personalized services, tailored solutions for business needs, global reach in trade and commerce and high yield on investments, assuring Excellence in Banking Services.



* Background

A commercial bank performs an imperative function in the economy. It helps to mobilize money by a continuous procedure of borrowing and lending money. It accumulates its capital through both own sourcing and out sourcing (depositors are the major part of out sourcing). This amount is then lent to the other party. Being a service industry provides various services to its customers. So, every commercial bank has to think about their customer first, because the customers are the sovereign.

This report has been prepared as the partial fulfillment of BBA program in AUST. To complete the BBA program successfully each participants required to undergo internship program in an organization for three months to learn practical knowledge of business activities. To accomplish the aforesaid requirement, I am assigned as an internee in United Commercial Bank Ltd, Rajshahi Branch for 3 months starting from September, 11, 2011.

* Objectives

The objective of the report is to gather practical knowledge particularly regarding any business organization and its operations. Theoretical classes of Bachelor of Business Administration program provides us knowledge regarding theories and models whereas internship program gives us the chance to view those systems and their operations (based on theories and models) in practice. Apart from this broad objective, we can identify the objectives of this report as follows: * Understanding the environment, functions and management of the organization for my case it is UCBL Bank. * Narrating experience in working in UCBL

* To apply theoretical knowledge in the practical filed in order to formulate a problem to work on. * Defining and analyzing the problem.
* To learn...
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