Uber Eats Case Study

Uber Eats

Abstract:
Uber was founded in 2009 by Garrett Camp. In August 2014, this company started online food ordering service named as Uber Eats. Uber Eats is an online food ordering and delivery platform. Uber also launched their app for partners and customer’s individually in android and iOS and parallelly they increased their network in many areas. Restaurants are supposed to register with the Uber Eats to become a partner and riders are supposed to register with Uber Driver to become an Uber rider.
Introduction:
Uber Eats is a food deliver platform that deliveries the food from customer’s fav local restaurant or customers specified local restaurant and by the help of Uber riders, easily parcels are delivered to the customer. Uber Eats
Persons who are interested to work with Uber or to make some money by the help of user are supposed to register with the Uber Driver in order to be a partner the Uber, payment for the rider is based on the trip.
Uber works on 3 steps for the customer side:
• Browse
• Order
• Track
Browse:
Customers are supposed to open the Uber Eats and then they can easily select their likely food from a lager sheet of menu which was presented by the restaurants.
Order:
After selection of the customers fav food they are supposed to order the food by paying the money through online and need to provide a valid address in-order to get their food to their place. Track:
Later on the customer’s only work is to wait for their food parcel which was delivered by the Uber partner at their door step.
Uber Eats riders:
Persons who are interested to work with Uber are supposed to register with the Uber rider application which was designed especially for the riders where they can sign up and easily work on their mobiles. Uber collects all the details of the rider in order to work with Uber as a rider. If the person qualifies all the process which was scheduled by the Uber, then the person is allowed to work as an Uber
Even it can deliver all the electronic items. Suppose When the customers is placed an order of some goods, then the Uber should be able to deliver the Goods to the customer in a specified time (i.e., 30 mins or equitant) as fast as the customers required it. If the Uber launches this method, then it’s going to be a good and best to get success for them.
If this inclusion is made to the Uber Eats, then the Uber is going to be the most trending application. And the Uber need to provide discounts and free coupons to the customers, to make the customers re visit the application with their more special offers.
If the customer is provided with Offers and discounts, then the customer likes the application and next time it makes him to order from the Uber as Uber is most friendly and less price.
Conclusion:
Uber Eats is a Success project and to make Uber as more success some of the items and products need to be added. So that the Uber will become the most likely application by the users. Uber need to be customer friendly by providing all the required good, so that its goin to be very