Types of Communication

Letter can reach a high standards of communicating to other people. In Mark and Spencer, they use the letter to communicate to customer and letter to staffs that could be personal or impersonal. The style of letter require that it could consistent and clear approach, combined with courtesy, be employed. The aim to keep all business letter formal in style. It is advisable to maintain a certain level of business as the letter may be seen by other or referred to by a third party in the future. This means that it should be easy to use long or uncommon words to express yourself. It is best to read a letter first and consider whether you could speak to that person face to face in the same way.

Memorandum in a business is to communicate in an effective, concise method that connects the purpose of the writer with the interest or needs of memo recipients. Memos can be written to solve problems by introducing new information like policy changes, to imparts information regarding new products and to present goals or expectation requiring the recipient to take action such as attending a meeting or changing a current work procedure.

Fax is a device that allow for the transmission of hardcopy documents from one pint to another over a communication line. These document includes, reports, illustrations, written letter and photographs. Mark and Spencer uses the fax machine because it is the faster way to transmit information in second or minutes, eliminating the need for overnight or courier services.

Invoice is a commercial document that indicate all kinds of selling activity. It is basically the bill that is issued by a seller to the buyer. It has all the detail about the sales, products, the quantity purchased, prices for the product and any terms and condition for the guarantee or warrantee. When invoice is given to another company, it means that you can certainly own them some money. There are some types of invoice depending on their purpose and this includes:... [continues]

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