Types of Attitudes
An individual may have a number of attitudes regarding different aspects of life, but the field of OB focuses only on the study of job-related attitudes. OB specifically focuses on three attitudes: job satisfaction, job involvement and organizational commitment
In the field of OB, job satisfaction is one of the most important and widely studied attitudes. Job satisfaction refers to an individual's general attitude towards his or her job. It has been described by Edwin A. Locke as the pleasurable or positive emotional state that results when an individual evaluates his job or job experience. Job satisfaction results when an individual perceives that his job provides him with what is important to him. The three important dimensions of job satisfaction are provided below:
i) Job satisfaction is an emotional response to a job. This response can be inferred but not seen.
ii) The job satisfaction that an individual derives from his job depends on the extent to which outcomes meet his expectations. For example, if an employee feels that he is getting more salary and more autonomy in his company than his friends in other organizations, he will have a high level of job satisfaction and a favorable attitude towards his superiors, peers and the work itself. If he feels that his salary and decision-making power is at par with that of his friends, he will experience only moderate job satisfaction; and if he feels that he is getting much less pay and autonomy than his friends, he will experience job dissatisfaction and will develop a negative attitude towards his work and superiors.
iii) Job satisfaction reflects other attitudes of employees.
Effects of job Satisfaction
Research has shown that high job satisfaction has an impact on an employee's life inside the organization as well as outside the organization. Employees who are...