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Truly a Great Disappointment

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Truly a Great Disappointment
MANAGEMENT CHALLENGE REPORT

MANAGING YOURSELF AND OTHERS

‘MISUNDERSTOOD INTENSIONS’

Word count - 2345
INTRODUCTION

The following report will examine the series of events that took place in Chatroux, a French based company, dealing with printing and paper based documents.
Auskunft AG is an Austrian based company, with headquarters in Vienna. The company deals in various areas of the media industry. Auskunft AG did business in the European market. In this market they benefited from from the free movement of capital, goods, services and labour between EU member states, since it was a Free Trade Area. The company was also recognised for its acquisitions of other European companies working in the media industry. One of their major takeovers was in the year of 2004, with a French based company known as Chatroux. Chatroux was founded in the year of 1886, and was currently being headed by M. Jacques Giraud. Chatroux had contracts with Parisian hotels, clubs and restaurants for menus and other important material. M. Giraud had impressive qualifications for the post of President Director General but no past experience in the printing industry. Hence he was heavily dependent the experience of his senior managers, one of them being M. Guy Legris. M. Legris had been working in the organisation for 27 years and had equal knowledge about the functioning of the organisation; hence he relied mostly on what he believed to be effective to make decisions for the organization, without consultation. Being French, he naturally practiced a French style of management and working culture in his department. Legris was completely a task oriented leader and practiced a paternalistic style of leadership. He maintained a good social relationship and a mutual level of respect with members of the organisation. The culture at Chatroux was about showed a level responsibility and mutual agreement which resulted in low employee turnover giving a sense of high job security.
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