Wal-Mart is a huge corporation whose operations are heavily scrutinized by the media, the public, and Wal-Mart's employees. Due to this constant visibility, Wal-Mart's management practices must be sound, consistent, and adaptable to change. The first factor impacting one of Wal-Mart's management functions relates to diversity.
Wal-Mart is an international corporation, in every aspect of the term. The company currently employs "1.6 million associates worldwide through more than 3,800 facilities in the United States and more than 2,400 units in Argentina, Brazil, Canada, China, Costa Rica, El Salvador, Germany, Guatemala, Honduras, Japan, Mexico, Nicaragua, Puerto Rico, South Korea and the United Kingdom" (Wal-Mart Facts: At a Glance). If one were to count all customers that visit the mega-store in one week, that count would surpass 138 million worldwide. How did the company grow from one store in 1962 to the mega-company that exists today? "We have always stayed true to the Three Basic Beliefs Mr. Sam established in 1962: 1) Respect for the Individual 2) Service to Our Customers and 3) Strive for Excellence" says Lee Scott, President and Chief Executive Officer of Wal-Mart Stores, Inc.
Five years later, the Walton brothers (Sam and Bud) had reported $12.6 million in sales and had plans to open 24 more stores across the states of Arkansas, Missouri, and Oklahoma. The company continued its rapid growth, and in 1991 opened the first international store in Mexico. Eight years later, Wal-Mart expanded to Great Britain
with the acquisition of ASDA. "ASDA,... [continues]
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