Trend in Indian Hospitality Industry

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TRENDS IN THE INDIAN

HOSPITALITY INDUSTRY

Aims

To analyse the current and future scenario of the hospitality industry in India.

Objectives

• Examine the disparity in the supply and demand of accommodation and rising

prices.

• To understand the pricing, industry standards and other critical issues that arise

with growth of the industry in India.

• Recognize and evaluate the problems that the industry is currently facing. The

research looks into the impediments and challenges that the industry is facing with

the human resource crunch and rising land prices.

Theoretical framework

Ethics Research

I have researched on Trend in Indian hospitality industry and it will not affect any one as it is racially biased.

LITERATURE REVIEW

The Hospitality industry, geographically dispersed in easily identifiable different

sectors is one of the larger employers in most countries. The globalisation of the industry has

accelerated under the pressures of the “advances in technology, communication and

transportation, deregulation, elimination of political barriers as well as growing competition

in the global economy (Clarke and Chen, 2007). The hotel product is primarily a mix of five

characteristics: its location, its mix of facilities, its image, the services it provides and the

price it charges (Holloway and Taylor, 2006; Page, 2003).

According to Amadeus, “the global hotel industry is driven by globalisation, new

technology and a new breed of customers”. The hospitality industry is undergoing a period of

extraordinary transformation with unparalleled opportunity. Branding is increasingly crucial

for building credibility amongst travellers (Ferguson, 2008). A report commissioned by the

Amadeus group to learn about the hotel industry warned that the hospitality industry stands

to face major difficulties from online social networking and emerging new technologies such

as bookings through mobile phones. Guests can now easily exchange views about the “truth”

of the hotels through social networking. Quality now more than ever is given priority. Hotels

are under pressure to deliver the highest standards of excellence as the knowledge and level

of exposure of travellers has increased. Mobile booking is expected to become a common

practice and therefore hotels will have to update their technology and communication systems

(Hayhurst, 2008).

In recent years, organizations in the hospitality and tourism industry are undergoing a

great deal of disorder as the competitive forces within their business have shifted due to the

pressure of globalisation. In order to survive, most companies have realised that they must

build a competitive advantage by relying on their employees to improve the quality of

delivery (Go et al 1996).

METHODOLOGY

Prior to the presentation of the findings of the research study, it is beneficial to

explain the research method employed. A research design is the plan and procedure adopted

for the research and the detailed methods of data collection and analysis (Creswell, 2009).

Research can be conducted by either using qualitative or quantitative methods or a mixture of

both. It is widely said that ‘quantitative research is concerned with describing and measuring,

qualitative research is all about explaining and understanding’ (Birn et al, 1990). This

research is exploratory in nature and its objective is to build upon the understanding of the

Indian hospitality industry and to examine and study its new trends and key features.

QUALITATIVE RESEARCH

This section is going to provide a short explanation of the qualitative method and its

advantages in using it to...
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