Statement of the problem
The packaging team at Treetop Forest is experiencing many problems. Their productivity is decreasing and affecting the rest of the departments negatively. The unsupervised employees are slacking off, are not motivated and are adopting norms that are not fitted with the company. Inventory costs and the risk of damaged stocks are also increasing. The quality of the appearance of the finished products is also decreasing, resulting in a loss in the market share in the industry, hence being unable to compete with other companies. Cause of the problem
Social loafing is causing the decrease in productivity in the packaging team. This tendency to withhold physical or intellectual effort when performing a group task represents the slacking behaviours of the employees in that department. The lack of supervision is also one of the main causes of most of the problems stated. The group’s cohesiveness is causing them to behave in similar manners, as additive tasks, even though the behaviours adopted are not in line with the norms of the rest of the company (taking longer breaks etc). Because this department’s location is further than all the other ones, the employees feel isolated and excluded from the company, causing their lack in motivation. The group’s poor performance is causing an overstock which results in high inventory costs and risk of damaged stocks since they have to be stored outside ultimately causing the poor appearance of the finished product which affects the buyer’s decision. It can be assumed that it is a larger group due to the tasks that need to be performed, which affects the group in many ways. In larger groups, friendships develop, participation decreases and disengagement increases resulting in process loss: a group performance difficulty stemming from the problems of motivation and coordination in larger groups. Solutions and Consequences
To counteract the social loafing the company should: Increase feelings of...
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