Travel and Tourism Essay

A03 – An investigation into the responses and actions of these stakeholders

The stakeholders I mentioned in A02 had many difference views and impressions on the extension of the runway issue, each stakeholder had different reasoning to support their views. Some groups wouldn’t directly be affected by the issue and some may be directly affected. As some stakeholders groups are against the issue they still may not have taken any action to stop the proposal going ahead whereas some groups have been taking steps to prevent it.
The following table will show where most of the stakeholders fall in terms of their views and actions taken.
At the end of this section I will classify each stakeholder group into groups regarding their actions and responses.

Passengers / General Public

I obtained research for this particular stakeholder group by handing out 10 questionnaires to the general public. This stakeholder group is number 1 on the list meaning they have an opinion in the matter but have taken no action.

From the questionnaire I discovered the following information about the general public who perhaps use the airport regularly. Nine out of the ten people had flown from the City Airport at least once, with one claiming they had never flown from the East Belfast Airport.

The next question assessed what these passengers preferred, either the City Airport or their biggest competition the International Airport (Aldergrove). Six passengers said they preferred Aldergrove with four suggesting the City was better.
Whoever said they would prefer the City Airport in the question before, they were asked why they preferred this airport. The answered ranged from, it is closer to where the passenger lived therefore it was easier to get a lift and a cheaper taxi fare, as they felt they preferred not driving as car parking is very expensive. Other answers included it was closer to Belfast, better customer service and they never had any problem when using their... [continues]

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