Travel and tourism is a major industry in this country and is at the top of the league of invisible earners of foreign currency.
Making a holiday involving an overnight stay away from the normal place of residence. This is in contrast to recreation which involves leisure activities lasting less than twenty-four hours. This holiday may be based on the cultural, historic, and social attractions of an urban centre, or on the appeal of a different environment.
Although the holidays which are 'manufactured' by tour operators are usually sold by travel agents, some companies have their own retail outlets or sell direct to the public by telephone or post.
A travel agency may either be one of a chain of retail outlets or a single operation. The work of the larger agencies is often divided between different divisions, e.g. counter service, business travel and foreign exchange. In smaller concerns each member of the staff will have to handle many aspects of the agency's business.
Companies that deal only with business travel are called Business Travel Houses. They may also be responsible for dealing with the planning, publicity and bookings for trade fairs and conferences.
A travel agency is a retail business, that sells travel related products and services to customers, on behalf of suppliers, such as airlines, car rentals, cruise lines, hotels, railways, sightseeing tours and package holidays that combine several products. In addition to dealing with ordinary tourists, most travel agencies have a separate department devoted to making travel arrangements for business travelers and some travel agencies specialize in commercial and business travel only. There are also travel agencies that serve as general sales agents for foreign travel companies, allowing them to have offices in countries other than where their headquarters are located.
As the name implies, a travel agency's main function is to act as an... [continues]
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