Technical report on design intervention
Aditi Padhi, Apurva Gupta, Mehul Agrawal, Manoj Majhi
Indian Institute of Technology Guwahati Guwahati, India
Abstract—The following paper outlines a web-based application/platform to facilitate efficient and effective cabsharing. The application serves as a platform for seeking or creating cab-shares. It, like any other social networking website, enables you to create your profile and lets you create a share if you have already booked a cab or lets you join others who are seeking passengers. This paper talks in detail about the methodology followed to achieve the installation of such an application. We started off with user research, followed by defining user requirements and the information architecture and through repetitive feedback from stakeholders and potential users, ended up with the final UI designs of the application. The application acts as an interface to connect two people in search of the people to share the cab and thus fare. Keywords—Cab Sharing; User Centered Design; Information System;
fro to the airport/railway station. Located at the north bank of the river Brahmaputra, commuters have to travel a distance of about 20km to go to the other side of the city, thus paying heavily. Also, since many travel by the same route, there is cumulative wastage of resources, both natural and monetary. Thus, a research was done to evaluate the solution which could be implemented. Qualitative research was done to understand the behavior, expectations and motivations of users. Existing applications were studied for their information architecture, design elements and usability. After the research, we worked towards defining the solution asking the questions of: What would the application be about? Who would use the application? How will the user use it? Why will the user use it?
The project was taken up to solve the problems faced by the fraternity of students and other in the campus of Indian Institute of Technology, Guwahati, while travelling to and fro from the campus to airport/railway station. We travel everyday to our workplaces, markets, airports etc. The same route is traversed by hundreds at the same time. Similarly, during vacations, in general, in all the colleges, students travel from the campus to airport/railway station. Most of them book cabs. There are many people who travel the same destination starting from the same place yet, since we are unknown to that fact we lose a chance to share the cab and save some money. We surveyed in the campus, and we found this increases during festive holidays where only a handful of us travel to airports or railway stations. So we planned to come up with a solution that could help college student (and others) to effectively form pools to share cab which could save money and fuel as well as bring home the idea of green travelling. The work was based on user-centric design methodology and followed the design process to reach the conclusion or make design decisions. We studied  and  and combined their process and followed the modified rule of D’s: Define>Discover->Design->Deliver, working in iterative loops until we were satisfied with the output. We started by studying the problems in the domain of travel and utility and condensed our research to the problems faced by the fraternity of IITG. We worked towards the specific problem of cab-sharing during vacations or otherwise faced by students while travelling to and
When could the user use it? We then moved ahead to work upon the structure and improvise on the design of the application, keeping ourselves focused on the ultimate goal- helping the members of the IITG community to interact with others, going to the same destination as they, and sharing a taxi with them, thereby providing a social, economic and eco-friendly way of transportation. II. DISCOVER
The first step of the design...