• Types of Transactions
o Complementary Transaction
o Non - Complementary Transaction
o Ulterior Transaction
• Life Script
• Script Matrix
• Life Positions
o "I'm OK, You're OK"
o "I'm OK, You're Not OK"
o "I'm Not OK, You're OK"
o "I'm Not OK, You're Not OK"
When two people interact with each other there results a social transaction. Analysis of the social transactions is called Transactional Analysis (TA). A formal definition of TA is that it is “The study of moves people make in their dealing with each other and is based on the idea that people’s interactions resemble moves in games”.
Dr.Eric Berne, the originator of TA, considers a transaction as the unit of social intercourse. A transaction consists of a transactional stimulus (TS) and a transactional response (TR). TS is the behavior (verbal or nonverbal) produced by one person in acknowledgement of the presence of others when two or more people encounter each other. TR is the response to TS by another person.
Transaction analysis Diagram
Berne proposed that anything that happens between two or more people could be broken down into a series of single transactions from a specific ego states. A 'transaction' consisting of a singular stimulus and a single response, verbal or nonverbal from one person to another. It is called a 'transaction' because each party gains something by it and that is why s/he engages in it. TA involves analysis of awareness, structural analysis (Ego states), analysis of transaction, script, position analysis and games analysis. Now we are going to see about the analysis of transaction, position analysis and script analysis. TYPES OF TRNSACTIONS:
A transaction can be described as a transactional stimulus plus a transactional response, this being the basic unit of social discourse. (The use of the words 'stimulus' and 'response' is assuming something from the models point of view. It could be argued that a transaction could be a stimulus + stimulus (or) response + response: 'How are you?' 'I feel like rubbish today' 'How are you, did you get the job?' Or 'I wish I had another day off' Depending on the Ego states of persons involved in transactions, there may be three types of transactions – Complementary, Crossed and Ulterior transaction. Complementary Transaction: A Complementary transaction in which the ego state addressed is the ego state that responds. Using the ego state functional model, with arrows or 'vectors' to show the direction of each transaction, the vectors will be parallel: Examples of Complementary Transactions
Adult-Adult Transaction Adult-Child Transaction
Parent-Parent Transaction Adult-Parent Transaction [pic]
Parent-Adult Transaction Parent-Child Transaction [pic] [pic]
Child-Parent Transaction Child-Adult Transaction [pic]
Adult-Adult Transaction: In these ego states are very effective because both persons are acting in a rational manner. Data is processed, decisions are made, and both parties are working for the solutions. Satisfaction is achieved by both persons from the solution rather than one person(superior) having other person(subordinate). However, there are some inherent disadvantages to the adult-adult transactions.
Adult-Child Transaction: It can be effective when the manager is aware of the ego state of the employee. In such case, the manager can allow the employee in the child ego to be creative. But there may be problem in this interaction. When the employee acts irrationally because of his child...
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