Nowadays, the role of a training professional is to successfully come up with a program that will improve the performance of a certain work group with the best practices to lead towards innovation and change (Miller 2010). Having the right skills to professionally develop someone is essential of the training professionals. As mentioned by Training and Development (2008), professional development is essentially an organized ‘maintenance, improvement and broadening of knowledge and skills’ as well as the personal development of one’s qualities to the level that is necessary to maintain relevance and effectiveness. Generally, it is fundamental that training professionals help the organization’s workers learn all that they need in order to know how to get their job done (Poell, Van Der Krogt, Vermulst, Harris & Simons, 2011).
Having the right approach is a fundamental step for training professionals to successfully deliver their training and development programs. Firms, nowadays, make considerable effort to efficiently succeed on... [continues]
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