Training Need Analysis

Training Needs Analysis Questionnaire

| |
|THE KUNJA VILLA |
|Is in the process of developing its human resources, and the quality of services. |
|As part of its’ human resources development plan we intend to conduct |
|a Training Needs Analysis, which will be conducted by: |
|TONY SARDJONO |
|Tony Sardjono & Associates |
|Professional Development Consultant |
|The result of this interview will be kept strictly confidential. |

Name : ________________________________

Department/ Section : ________________________________

1. Organization Structure

2 Struktur Organisasi (Pada halaman terpisah berikanlah struktur organisasi departemen anda!)

2. What is your Departmental Mission Statement? • Apa Misi Departemen anda?

3. Departmental Goals. • Sasaran Departemen. Jelaskan.

4. Give the Strength and Weakness Analysis of your Department . Berikanlah Analisis Kekuatan, dan Kelemahan departemen anda

5. What complaints do you often receive from the customers? Please explain. • Apa keluhan yang sering anda terima dari para pelanggan?