Training and Development of Brac Bank

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Chapter 1

1. Introduction:
BRAC Bank Limited, with institutional shareholdings by BRAC, International Finance Corporation (IFC) and Shore cap International, has been the fastest growing Bank over the years. It is one of the most local and corporate bank in Bangladesh. The Bank operates under a "double bottom line" agenda where profit and social responsibility go hand in hand as it strives towards a poverty-free, enlightened Bangladesh. The Bank's footprint has grown to 56 branches, 30 SME Service Centers, 427 SME unit offices and 112 ATM sites across the country, and the customer base has expanded to 465,000 deposit and 187,000 advance accounts till December 2008.

1.2 History of BRAC Bank:
BRAC bank has started its journey on 2004. AC Bank focuses on pursuing unexplored market niches in the Small and Medium Enterprise Business, which hitherto has remained largely untapped within the country. In the last six years of operation, the Bank has disbursed over BDT 7500 core in loans to nearly 200,000 small and medium entrepreneurs. They offer 50 shares in one lot.

1.3 Service offering:

They are offering SME banking , retail banking, corporate banking and “Probashi” banking, phone banking.

1.4 Corporate Vision:

Building a profitable and socially responsible financial institution focused on Markets and Business with growth potential, thereby assisting BRAC and stakeholders build a enlightened, healthy, democratic and poverty free Bangladesh".

1.5 Corporate Mission:

»  Sustained growth in 'small & Medium Enterprise' sector.

»  Continuous low cost deposit growth with controlled growth in Retained Assets.

»  Corporate Assets to be funded through self-liability mobilization. Growth in Assets through Syndications and Investment in faster growing sectors.

»  Continuous endeavor to increase fee based income.

»  Keep our Debt Charges at 2% to maintain a steady profitable growth.

»  Achieve efficient synergies between the bank's Branches, SME Unit Offices and BRAC field offices for delivery of Remittance and Bank's other products and services.

»  Manage various lines of business in a fully controlled environment with no compromise on service quality.

»  Keep a diverse, far flung team fully motivated and driven towards materializing the bank's vision into reality. According to Human Resource Management studies training is a means to communicate new knowledge and skills and changing attitudes. It can raise awareness and provide people with the opportunity to explore their existing knowledge and skills. Training is needed to develop the confidence level of worker, raise the general awareness about their job responsibilities and improve the employee’s skill so that they can keep pace with the changing corporate world.

1.6 Objective of the study:

Get a brief idea about The Training Process of a corporate giant like BRAC Bank Bangladesh.

1.6.1 General:

i. Get a brief idea about The Training Process of a corporate giant like BRAC Bank Bangladesh.

1.6.2 Specific:
i. Relate course materials with practical experience.

ii. Analyze effectiveness of the existing training process of BRAC Bank.

1.7Methodology:

1.7.1 Primary data:
We were cordially greeted by Mr. Jafar Iqbal, the HR manager of BRAC Bank. He helped us in gathering all the primary data and also gave us written documents which we used to clarify our facts that we discussed in our report. And he also responded all our queries with much delight. Later on we analyzed that information in our report. Lastly, from the analysis, we brought our thoughts about the project.

1.7.2 Secondary data:
At first we browsed the internet for as much information we could get. From the internet we got the background information of the company. This was done so that we would be well prepared when we go to the head office of BRAC Bank (HR Dept.),...
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