Training and Development

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Training and Development
University of Phoenix
HCS/341

Training and Development
Training and development in today’s health care setting is an imperative process that must be engrained within an organizational structure. The organization’s Human Resource (HR) department must ensure that every employee in the organization is correctly trained to perform the job duties that are assigned. Managers must accurately measure each employee’s competencies in order to strategically plan and implement training and development programs geared towards the progression of the corporation. This paper will explain why training and development are vital in healthcare, the importance of measuring competencies, as well as describe the processes for tracking and evaluating training effectiveness. Training & Education

Many people often correlate training in conjunction with development, although, these terms are to some extent analogous, both terms bear two different meanings. (Gomez-Mejia, Balkin, & Cardy, 2010). In the book “Managing Human Resources”, the term training is defined as “The process of providing employees with specific skills or helping them correct deficiencies in their performance” (Gomez-Mejia et al., 2010, p. 246). On the other hand, development is defined as “an effort to provide employees with the abilities the organization will need in the future” (Gomez-Mejia et al., 2010, p. 246). In the health care setting, training and development of each health care professional is essential to improving the delivery of medical services for patients and their families as well as organizational and personal growth. Medical litigation seems to be one of the biggest issues affecting healthcare today. According to the Agency for Healthcare Research and Quality (AHRQ), which is an agency of the U.S. Department of health and human services, one of the most common root causes of medical error is the lack of training and education (Agency for Healthcare Research...
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