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Training and Development

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Training and Development

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  • July 23, 2013
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Study of the Principle for Team Working Techniques
And
Team working effectiveness
At Shoppers Stop

NAME OF STUDENT
NAME OF COURSE MODULE
NAME OF DEPARTMENT
SUBMITTED TO
NAME OF UIVERSITY

Dissertation

Submitted to the ………………………………….

In Partial fulfillment of the requirements of

Master of Business Administration, awarded by the …………………………….

(May 2011)

DECLARATION
To be written by the student.

TABLE OF CONTENTS

DECLARATION3
DEDICATION AND ACKNOWLEDGEMENTS8
CHAPTER 1: INTRODUCTION9
1.1. BACKGROUND AND RATIONALE:9
1.1.1. Defining Team:10
1.1.2. Defining Team Work:11
1.1.3. Defining Team Building:12
1.1.4. Types of Team:13
1.1.5. The Team Task:14
1.1.6. Team Effectiveness:14
1.2 AIMS AND OBJECTIVES:16
CHAPTER 2: RESEARCH METHODOLOGY:17
2.1 INTRODUCTION:18
2.1.1 The advantages and disadvantages of a Team Work:18
2.1.2 Motivation Theories associated with Team Work:19
2.1.2.1 Mc Gregor’s Theory of X and Y:19
2.1.2.2. Maslow’s hierarchy of needs:20
2.1.2.3. Herzberg's motivation hygiene theory:21
2.1.2.4 Theory of Group Development and Behaviour:22
2.1.2.5. Team Role Theory - Meredith Belbin:25
2.1.2.6. Theory of Interpersonal Communication:28
2.1.2.7. Knowledge, Skill, and Ability (KSA) Requirements for Teamwork:31
2.1.2.8. Obstruction in Team Work:33
2.1.2.9 Conflict Resolution in Team Work:35
2.1.2.10. Communication style:36
2.1.2.11. Listening:39
2.1.2.12. Training:41
2.1.2.13. Goal Setting and Performance Management:41
2.2 Conclusive Remarks:44
CHAPTER 3: RESEARCH METHODOLOGY44
3.1 Research Design:45
3.2 Research Method:45
3.3 Quantitative Research:45
3.4 Qualitative Research:45
3.5 Data Collection:46
3.6 Questionnaires:46
3.7 Appendix II47
3.7.1 Questionnaire A:47
3.8 Appendix II47
3.8.1 Questionnaire B:47
3.9 Structured Interview:48
3.10 Sampling Strategy:49
3.11Data analysis:49
3.12 Limitation:49
3.13...