Toyota Management

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TOYOTA MOTOR CORPORATION

SUMMARY OF REPORT
This report is an overview of Toyota Motor Corporation which it face a number of crisis such as Defective Accelerator pedals, Tsunami in Japan and Thailand worst floods. In this report, we will look at these problems that had caused Toyota Motor Corporation’s production to halted temporary and look at how it will impact the employees of the company. There are issues pertaining to the crisis that the company can do to resolve the issues and how the management team can help to solve the changes of environment. Looking at the macro environment, alternatives available, various analysis, and organization cultural, ways to reduce crisis job related stress on the employees and the relevant motivation theory that the managers used. It took us some time to figure out how does Toyota Motor management face those crises and find solutions to help resolve and reduce the impact to the lowest. As Toyota is Japanese company which experience number of crisis in these recent years therefore it is most suitable for us to write this report. As Toyota is a strong branding locally and most of the Singaporean will be familiar with it.

CONTENTS
Summary of Report
1.0 Introduction

2.0 Macro Environment

3.0 Decision-Making Methods
3.1 Identification of a Problem
3.2 Identification of Decision Criteria
3.3 Allocation of Weights to Criteria
3.4 Development and Analysis of Alternative
4.0 Competitive strategy
4.1 Goal & Missions
4.2 SWOT Analysis
4.3 Competitive Points
5.0 Organization Structure
5.1 Organization Structure
5.2 Management Activities and Functions
5.3 The Organization Structure of Toyota Motor Corporation
6.0 Organization’s Culture

7.0 Organizational Change
7.1 Case study from Toyota manage resistance to change
7.2 How managers can manage resistance to change

8.0 Job Crisis

9.0 Motivation to Employees

10.0 Conclusion

11.0 Reference List

1.0 Introduction
Toyota Motor Corporation was founded in August 27, 1937 the founder was kiichiro Toyoda. Currently, Toyota is rank no.8 biggest company in the world, having employees of 317,716. Their headquartered is located at Toyota City, Aichi. Toyota Motor Corporation was the world's largest automobile manufacturer by production. In additional Toyota motor provides financial services through its Toyota Financial Services division and also builds robots. Their total revenue for the year 2011 is US$235.89 billion. Toyota faced a $2billion recall on defective accelerator pedals yet another crisis to cope with a slowdown in production due to massive factory damage cause by March’s earthquake and tsunami in Japan. Recently, Thailand worst flood has affected Toyota manufacturing plants’ production cutback. Mission: Toyota seeks in create a more prosperous society through automotive manufacturing. Vision: Toyota aims to achieve long-term stable growth in harmony with the environment, the global economy, the local communities it serves and its shareholders.

TOYOTA HEADQUATER AT TOYOTA CITY,JAPAN

2.0 Macro Environment
There are many factors in the macro-environment that will affect the decisions of the managers of any organisation. Tax changes, new laws, trade barriers, demographic change and government policy changes are all examples of macro change. To help analyse these factors managers can categorise them using the PESTEL model. This classification distinguishes between: 1. Political Factors

Government at all levels is an important component of the general environment no organization or industry is immune from the various decisions made by the government. According to Country watch reports on political risk index, Japan is ranked number 12th, one of the lowest political risk countries. It is the lowest in political risk in Asia which attracts many trades from overseas. Despite the low political risk, Toyota may still be affected by changes in government...
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