Preview

Conceptual Design for a Strategic Human Resources Quality Management System

Powerful Essays
Open Document
Open Document
4738 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Conceptual Design for a Strategic Human Resources Quality Management System
Conceptual Design For a Strategic Human Resources Quality Management System Dr. Sherif A. Mazen (*) Dina I. El-Kayaly (*) ABSTRACT As companies begin to compete in the challenging business environment of the new millennium, an ever-increasing reason for success lies in the function of effective human resource management (HRM). Controlling these resources (physical, organizational, information and human) gives the company the competitive advantage. The main purpose of this paper is to deliver a decision support tool aiding the decisionmaking process concerning the strategic management of the department of human resource management. The goal of the strategic management in an organization is to assess, deploy and allocate resources providing the management with a competitive advantage. TQM is an overall organization strategy formulated at the top level and then diffused throughout the entire organization. It is primarily an organizational strategy works as a change program towards excellence. Increased human resource requirements, governmental regulations, and expanded computer and information technology capabilities justified the need of an information system within the human resource department (HRMIS). The core of an HRMIS is a database system that contains all relevant human resource information facilitating accessing, maintaining and processing activities. This direct our attention to the urging need to formulate a conceptual design for a strategic human resource management information system that deploys the total quality management concepts. Looking to the problem from this point of view will enable us to employ different forecasting techniques to support the strategic human resource applications that meet the organization goals in the intermediate and long-term.

KEY WORDS
Strategic Human Resources Management - Human Resources Decision Support System (HRDSS) - Conceptual Design - TQM concepts - Statistical prediction techniques - Ratio Analysis - Trend
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Rio Tinto Case Study
    • 654 Words
    • 2 Pages

    Rio Tinto Case Study

    The role of Human Resource Information System(s) in any organization is to give employee asset visibility to enable management decisions and planning easier. In a perfect world, all employee records from hire to decision time would give a more complete picture on all employees past, present, and future value to the organization. The comprehensiveness of…

    • 654 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Better Essays

    Fictitious Business Description
    • 1016 Words
    • 5 Pages

    Fictitious Business Description

    Human Resource management teams work with the performance of activities such as bookkeeping, upholding policies and guidelines, employee performances, and ensuring labor laws are enforced. Human resource managers use information systems to help in their daily duties of payroll, training, and organizations of personnel files. Human Resource managers develop analyzes functions and determine the type of Human Resource Information system application is necessary to automate and create a strategic alliance for the Human resource department. The importance of determining the type of human resource information system application is to define which system can help make a business run more smoothly. A system is used to store, manipulate, analyze, acquire, retrieve and distribute important information. These systems will help Human resource managers by providing them with more data on strategic levels and allow for the function of more efficient and better information for decision making.…

    • 1016 Words
    • 5 Pages
    Better Essays
    Read More
  • Good Essays

    Critically Assess Whether Strategic Hrm Leads to ‘High Performance’’
    • 2970 Words
    • 12 Pages

    Critically Assess Whether Strategic Hrm Leads to ‘High Performance’’

    Two theoretical perspectives to the Strategic Human Resources Management (SHRM) will be introduced and compared to determine whether they manage to ‘high performance’ or not. First, the Universalist approach is ‘one best way’ of dealing human resource to improve business performance. Second, the Contingency approach is to align HR policies and practices with the details of business strategy to create a positive impact on business. In addition, two examples: a large company and a medium-size company will be used to illustrate both approaches practically. At the same time, there are issues associate with theoretical perspectives that need to be discussed. Such issues are the implementation problems as well as the measurement problems. After all, the question will be answered with analysing all of the above. The advantages and disadvantages of each approach will be identified by gathering views of researchers. To the final stage, both approaches are being recognised if the linkage is existence to ‘high performance’ and to the level of measure that are being noticed.…

    • 2970 Words
    • 12 Pages
    Good Essays
    Read More
  • Good Essays

    Hrm 300 Week 1
    • 776 Words
    • 4 Pages

    Hrm 300 Week 1

    Human resource management (HRM) has evolved into a huge industry in the business arena. The evolution and advancement of technology has created a global platform for HRM. The effect of globalization in many organizations has opened the door for HRM, and it is a crucial component for a successful business strategy and plan. This paper will define HRM, and discuss HRM’s primary function and role in an organization’s strategic plan.…

    • 776 Words
    • 4 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Dessler 4ce Tif Ch01
    • 5437 Words
    • 31 Pages

    Dessler 4ce Tif Ch01

    Objective: LO-1 Define human resources management and analyze the strategic significance of human resources management.…

    • 5437 Words
    • 31 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Argues the benefits or disadvantages of Human Resources being a strategic business partner
    • 949 Words
    • 4 Pages

    Argues the benefits or disadvantages of Human Resources being a strategic business partner

    Strategic human resource is considered as a term to describe an integrated approach to the development of human resources strategies within a business, which will enable the organization to achieve its goals. (Kramar et al., 1997) It is an approach for making decisions on the intentions and plans of the organization concerning the organization's recruitment and the employment relationship, training, performance management, development, reward and employee relations strategies, policies and practices. HR is also important to being a strategic business partner because it considers as the use of planning, a coherent approach to the design and management of personnel systems based on an employment policy and manpower strategy and often underpinned by a 'philosophy', matching HRM activities and policies to some explicit business strategy and finally seeing the people of the organization as a strategic resource of r the achievement of competitive advantage.…

    • 949 Words
    • 4 Pages
    Good Essays
    Read More
  • Good Essays

    Strategic Human Resources Management
    • 676 Words
    • 3 Pages

    Strategic Human Resources Management

    I have mixed impressions of Human Resource (HR) management, because of my experiences working in both the public and private sectors of health care within Canada. My impressions are both positive and negative because there is no consistently between organizations, which makes defining the role of HR quite difficult at times. In some organizations and ones that I personally own and operate with my family, we put great emphasize on HR, because it helps us create the environment and culture we wish to have. It is the staff we hire and train that help us stay successful, because I am a big believer that it is the team that makes the organization successful and not the other way around. However I also agree with Keith Hammonds statement which he expresses, “Most HR organizations have ghettoized themselves literally to the brink of obsolescence” (2005, p. 40). I feel this is true, when working in the public sector (government) for a large organization, I found they outsourced a lot of work by the HR department to sub-contractors because it was cheaper and saved the company more in the long run. However I do not understand why they would allow this, because I feel it undermines the HR department and why I have a mixed impression of HR management.…

    • 676 Words
    • 3 Pages
    Good Essays
    Read More
  • Better Essays

    Case Analysis- Apple Inc
    • 1042 Words
    • 5 Pages

    Case Analysis- Apple Inc

    Human resource management is a combination of strategically coordinated efforts to manage people. Managing people involves, employing them, teaching and developing their skills, and utilizing, maintaining and compensating their services (Mello, 2010). In most cases the strategic method of human resource management would provide greater support but, in the case of Infosys, strategic human resource management provided a collection of smoke and mirrors which clearly hid the true feelings of the employees. The typical strategic management plan involves support for the organization with its efforts to align its functions with business objectives, creating a great work environment and recognition of the human skill as an asset (Becker & Huselid, 2006).…

    • 1042 Words
    • 5 Pages
    Better Essays
    Read More
  • Powerful Essays

    Human Resource Management-Case Studies on Nike: Hiring Gets Off on the Right Foot; Florida Company Fastens Its Sights on Global Growth; Equal Employment Opportunity (EEO)
    • 1217 Words
    • 4 Pages

    Human Resource Management-Case Studies on Nike: Hiring Gets Off on the Right Foot; Florida Company Fastens Its Sights on Global Growth; Equal Employment Opportunity (EEO)

    Florida Company Fastens Its Sights on Global GrowthThe introduction of advanced technology in production processes entails the recruitment of skilled employees who can meet the technological challenges imposed by the new techniques to hold the company in good stead in the competitive environment. If skilled employees are hired, the stage is set for the company to further equip these employees with better competencies to meet the company objectives for consistent growth. The Human Resource Information Systems (HRIS) have to be used in the right context by using the most appropriate HRM technologies, because employers can enhance production and reduce costs by using these strategies. Since HRM affects all employees, such strategies carry lot of potential in reducing administrative costs, speeding response time and in the improvement of customer service and decision-making. Since the given strategies entail change, appropriate change management strategy has to be implemented by the company.…

    • 1217 Words
    • 4 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    A Case Study on Evaluating Personnel and Jobs Jointly with
    • 3302 Words
    • 14 Pages

    A Case Study on Evaluating Personnel and Jobs Jointly with

    Human capital is the most important and useful components for organizations in competition area. To support the organization effectively, management information system (MIS) managers must manage their human resources effectively (Chen et.al., 2005). Making the right decisions about human resources policies can determine success in companies (Cano´ s et al. 2008). Like successful evaluation in an organization, the probability of a successful and timely completion of a project is also improved when decision makers choose employees with the skill and competency set that best matches the multi-criteria…

    • 3302 Words
    • 14 Pages
    Powerful Essays
    Read More
  • Good Essays

    Link Between Strategic Management and Leadership
    • 1210 Words
    • 5 Pages

    Link Between Strategic Management and Leadership

    Strategic Human Resource Management is the practice of aligning business strategy with that of HR practices to achieve the strategic goals of the organization. The aim of SHRM (Strategic Human Resource Management) is to ensure that HR strategy is not a means but an end in itself as far as business objectives are concerned. The idea behind SHRM is that companies must “fit” their HR strategy within the framework of overall Business objectives and hence ensure that there is alignment between the HR practices and the strategic objectives of the organization. The new business context, which is characterized by increasing globalization, greater organizational complexity, market competitiveness and cutting-edge information communication technology, is prompting organization executives to take more interest in the deployment and utilization of their human resources. The HR…

    • 1210 Words
    • 5 Pages
    Good Essays
    Read More
  • Good Essays

    Sfsz
    • 2670 Words
    • 11 Pages

    Sfsz

    Strategic Human Resource Management (SHRM) is about diagnosing and developing an organization’s capability to achieve its goals and implement its strategy. While this course will acquaint you with some best practices for organizing and managing people to compete, the primary focus will be on how to lead an organization through a process of self examination, redesign, and change that results in sustained effectiveness. The theory of this course is that knowing about someone else’s best practice is useful but not usable. Knowing how to manage a process that enables the organization to discover its strengths and limitations and reinvent itself develops usable knowledge and sustained improvements in the organization’s capability to compete. Throughout this course I will use concepts and ways of thinking intended to develop your skills to analyze the capability of your organization and people to achieve its goals and implement its strategy. The concepts I intend to develop throughout the course are defined briefly below and will be placed into an analytic model. I hope you will apply this model to case analysis in the course and, through exercises in this semester, to your own organization. The concepts will be defined and elaborated as the SHRM course progresses.…

    • 2670 Words
    • 11 Pages
    Good Essays
    Read More
  • Good Essays

    Report of Perodua
    • 6415 Words
    • 26 Pages

    Report of Perodua

    References: 1- Andalib December,(2007).HRM course notes 2 - Abtahi, SH, (2010), HRM, publisher of Payam Noor University, Fifth Edition, 3- Beulen, Erik,( 2009)," The contribution of a global service provider’s Human Resources Information System (HRIS) to staff retention in emerging markets", Technology & People ,Vol. 22 , No. 3. 4 - Daft, Richard,(2009), Organization Theory and Design Structure, translated by Mohammad Ali Parsayyan and Arabs, commercial printing and publishing company affiliated with the Institute for Trade Studies and Research, First Edition,. 5- Doaee, Habibollah,(2002), human resource management: practical attitude of Tehran: the author, 6 - Desler, Gary. (2011), Fundamentals of Human Resource Management, Second Edition, translated by Mohammad Ali Parsayyan Arabs, Tehran: Cultural Dftrpzhvhshhay. 7 - Hashemi Far, E.(2010), preparation and design of information systems, human resources, management magazine, year XVII, No. 176, 8 - Hopefully, M., Introduction to Information Systems, the author 9 - Jabarzadeh, A., Kokab, F.(2012), Human Resources, Information Systems and Industrial Engineering Journal, First Year, Issue 10, September. 10 - Jazny, N.(2007), Human Resource Management, Second Edition. Tehran: Ney, 11 - Mahmoudi, M.(2011), strategic management, human resources management information system using Journal of prudence, No. 194 12 - Noori, S, Sheriff, S. Kianoush(2011), human resources, information systems, management magazine, Issue 126, page 33, October. 13 - Rezaeian, A., F.( 2009) The Principles of Management, Sixth Edition 14 - Saadat, Esfandiar,(2011) Human Resource Management, the second Fchap, 15 - Shimon L. and Randall S. (2010)”Dvlan. Schuler - State Personnel and Human Resources Management - translated by Ali Gray and M. Saeb - State Management Training Center - Third Printing 16 - Saebi, M.,(2010)”strategic planning, human resources, educational pamphlets, Public Administration Training Center,. 17 -Troshani ,I. Jerram, C. and Rao Hill, S , (2011), "Exploring the public sector adoption of HRIS", Industrial Management & Data Systems,Vol. 111 ,No. 3.…

    • 6415 Words
    • 26 Pages
    Good Essays
    Read More
  • Powerful Essays

    malaysia educational development
    • 3308 Words
    • 12 Pages

    malaysia educational development

    The human resource management system in any organization, given the constantly changing and dynamic environment, cannot be a static and fixed phenomenon. Strategic human resource management could serve the organizations in acquiring the competitive advantages. Under the strategic human resource framework, organizations are able to optimize their utilization of opportunities. Strategic management of the human resources brings the necessary coordination between various activities of an organization; moreover, it helps in creating appropriate opportunities and preventing the potential threats. Strategic integration is an inevitable necessity in creating consistency between human resource strategy and organizational strategy. Therefore, the ultimate purpose of developing the strategic integration is to generate a harmonic relationship between the goals of HRM and the organizational objectives. Today, firms believe that the system of internally coherent HR practices associated with organizational strategies, rather than separate HR plans being practiced in isolation, may boost organizational performance and productivity.…

    • 3308 Words
    • 12 Pages
    Powerful Essays
    Read More
  • Good Essays

    SWA Case
    • 891 Words
    • 3 Pages

    SWA Case

    Analyze SWA’s human resource management system. How does this system link to the execution of its competitive strategy?…

    • 891 Words
    • 3 Pages
    Good Essays
    Read More

Related Topics